Front Desk Manager Overnight

Job summary
Front Desk Manager OvernightResponsible for leading and assisting with daily shift requirementsStrives to ensure guest and employee satisfaction
Job seniority: entry level
Responsibilities
• Supporting Management of Front Desk Team• Supporting Progress Toward Guest Services and Front Desk Goals• Ensuring Exceptional Customer Service• Supporting Projects and Policies• Supporting Handling of Human Resource Activities• Additional Responsibilities
Requirements
• High school diploma or GED; 1 year experience in guest services or front desk• 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with no work experience required• Interpersonal and communication skills• Ability to lead, influence, and encourage others• Ability to handle employee questions and concerns• Ability to handle guest problems and complaints
Key Skills Needed
• Interpersonal skills• Communication skills• Leadership skills• Problem-solving skills
Benefits
• Medical, dental, and vision coverage• Flexible spending accounts• Life and disability insurance• Paid parental leave• Educational assistance• 401(k) plan• Discounts at Marriott properties• Commuter benefits• Employee assistance plan• Childcare discounts