Service Management & Operations- Senior Associate Save For Later Remove Job

Job summary
Career in Service Management practiceFocus on business relationship between PwC and cloud platformsHelp clients adopt cloud and optimize business processes
Job seniority: mid-to-senior level
Responsibilities
• Transform IT operations into revenue sources• Improve IT service delivery and customer satisfaction• Design and implement process strategies for cloud service delivery• Collaborate with team to solve complex business issues• Use critical thinking and tools to extract insights from industry trends
Requirements
• Bachelor's degree required• Minimum 3 years of experience• ITIL 4, COBIT, ISO 27001 certifications preferred• Knowledge of cloud platforms and technologies• Experience with ServiceNow and IT service management modules• Understanding of DevSecOps transformations• Knowledge of IT Asset and Configuration Management principles• Familiarity with IT Financial Management and cost optimization
Key Skills Needed
• Cloud platforms and technologies• ServiceNow and IT service management• DevSecOps transformations• IT Asset and Configuration Management• IT Financial Management