Full job description Citizens Alliance Bank is seeking a Fraud Analyst in their Clara City Location. With this position you will work independently, as well as with internal bank departments. The Fraud Analyst duties involve data review, internal customer service, and be a supporting role to complete tasks.
Specific duties include but are not limited to: Review and process Reg E Debit Card Disputes. Review and Process Garnishments and Levies. Review and Process Subpoenas. Review the bank's Anomaly Software for potential Account Fraud Alerts. Work with the Bank's Core Operating System, Teams, Planner, and other Microsoft programs to assist with processing. Maintain confidentiality regarding sensitive customer and proprietary information. What we're looking for: Analytical and investigative skills: Your ability to sift through data and spot anomalies will be crucial. Technological proficiency: Utilize your digital expertise to track and monitor fraud. Attention to detail: Perform tasks with thoroughness, accuracy, and timeliness. Creative problem solving: Innovating thinking to tackle complex fraud schemes. Continuous learning: Keep abreast of the latest fraud scams, detection, and prevention techniques. Contact Citizens Alliance Bank's Human Resource Department for a full job description.
Citizens Alliance Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual preference or orientation, gender identity, gender expression, national origin, disability, veteran status and all other protected classes.
Citizens Alliance Bank prides itself on its core values, which are humility, respect, genuine care for others, finds a way, effort, and owning it.
Experience Required Continuing Education to maintain job knowledge. Proficiency in Microsoft Suites. 3 - 5 years: Customer service experience. 3 - 5 years: Banking Experience. Education Preferred High School or better Skills Required Problem Solving. Team Work. Relationship Building Communication Skills. Time Management. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
