Our client, a pet insurance company in NYC, is looking for a Creative and Product Operations Director for a temp-to-perm position that requires 2-days/week onsite in NYC. In this position, you'll be responsible for overseeing and coordinating operations and dynamic capacity planning across multiple functions, including graphic design, copywriting, visual design, research, and UX/UI. Your expertise will be crucial in maintaining the synergy between their product, brand, and design teams, ensuring that projects are delivered on time, within budget, and to the highest standards of quality. With your strategic vision and operational prowess, you'll streamline processes, optimize resource allocation, and drive continuous improvement initiatives to foster innovation and enhance overall team performance. Responsibilities:Oversee and coordinate day-to-day operations across graphic design, copywriting, visual design, research, and UX/UI teams.Develop and implement dynamic capacity planning strategies to efficiently allocate resources and meet project demands.Collaborate with project managers, department heads, and stakeholders to prioritize tasks and manage workload distribution effectively.Monitor project timelines, budgets, and deliverables to ensure adherence to established goals and objectives.Identify opportunities for process optimization, automation, and standardization to improve operational efficiency and scalability.Lead cross-functional initiatives to enhance collaboration, communication, and knowledge sharing among team members.Establish key performance indicators (KPIs) and metrics to track operational performance and drive continuous improvement efforts.Anticipate potential bottlenecks or challenges and proactively develop solutions to mitigate risks and ensure project success.Foster a culture of accountability, teamwork, and excellence by providing mentorship, coaching, and professional development opportunities to team members.Required Qualifications:10+ years of proven experience in operations management within a creative agency or design-driven environment.Strong understanding of project management methodologies, capacity planning techniques, and resource allocation strategies.Excellent leadership and communication skills, with the ability to influence and collaborate effectively across diverse teams.Exceptional analytical and problem-solving abilities, with a keen eye for identifying inefficiencies and implementing solutions.Proficiency in project management tools, workflow automation platforms, and data analysis software.Demonstrated ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and business needs.Strategic mindset with a focus on driving operational excellence, innovation, and continuous improvement.Passion for creativity, design, and technology, with a genuine interest in fostering a culture of innovation and collaboration.
If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.Opportunity Awaits.
