ROLE:Wireless LAN Engineer
LOCATION: Raleigh NC
JOB DESCRIPTION:
What Youll Do:
Do you thrive in an environment that fosters teamwork and collaboration skills We are seeking an individual in Wireless LAN technology to join some of the industrys brightest minds in developing and deploying todays most advanced Internet technologies. You will work closely with technology groups solution engineers system integrators and project teams to design build test and deploy wireless solutions for our customers.
You will assist in the design and development of consulting service products that can be consistently delivered by Cisco engineers.
You will maintain a strong expertise with Cisco Wireless LAN products and management solutions in order to consult the lifecycle of the engagement.
You will interact between various Cisco business units Cisco Partners and the Cisco Services Organization including technical support sales account management etc. to carry out the assigned project tasks effectively.
You may perform any of the following roles depending on specific engagements:
Being a trusted advisor engaging in proactive network optimization.
Highlevel design and lowlevel design implementation and test plan creation.
Troubleshooting customer network issues and helping to expedite case resolution.
Acting as a Subject Matter Expert in customer facing situations.
Supporting Greenfield and Brownfield RF design and remediation.
Make use of a lab to support customer testing and feature validation.
Ability to configure and manage Wireless LAN Controller best practices.
Leverage programmability for implementation reporting and validation.
Who You Work With:
You will be a part of Cisco Customer Experience Centers Professional Services (CX PS). We support global customer engagements across all theaters acting as a flawless delivery partner to multiple organization within Cisco. Professional Services provides flexible and innovative ways to help meet customer needs while improving profitability. CX Centers are located in strategic regions around the globe Bangalore Dalian Mexico City Krakow and Raleigh (RTP) enabling a more consistent and relevant customer experience across barriers of time zone language and local laws.
Who you are:
You are a highly motivated individual willing to travel. Working location is based out of Raleigh NC (RTP). Youre a selfstarter who is motivated for technical excellence. You enjoy customer interaction and have deep knowledge of wireless and analytical skills. Individuals in this position will need to be goal oriented and expected to own/drive relationships with enterprise customers while coordinating with internal and external stakeholders.
Minimum Requirements:
You have 3 years of experience in network engineering or telecommunications support environment.
Youre experienced with networking technology such as LAN Switching & Routing and WLAN protocols and adjacent technologies.
You have experience with Cisco Wireless products and technologies.
You have outstanding communication (written verbal and presentation) skills.
Desired/Preferable Skills:
You have demonstrated abilities to juggle simultaneous work tasks ranging from system/solution integration to complex technical issues dealing with protocols access points and other technical areas.
Understanding of Cisco Meraki dashboard and API for management and implementation of wireless networks.
Experience using Cisco DNA Center with Assurance
Familiarity configuring Cisco IOSXE and Meraki network elements.
You are familiar with RF analysis and design using Ekahau.
Supplemental Skills:
Exposure to virtualization and cloudbased solutions such as VMWare ESXi and AWS
You possess knowledge of Cisco CMX Hyperlocation RTLS BLE products/technologies LoRa WAN or equivalent 3rd party solutions.
You have exposure to Wired networks and Network Security design and policy management using ISE.
Experience with DNA Spaces and Prime Infr
Additional Details Global Grade : C Named Job Posting (if Yes needs to be approved by SCSC) : No Remote work possibility : No Global Role Family : 60234 (P) SAAS and SW Packages Development & Integration Global Technical Skills Family : 6313 (T) Application Server Technologies Local Role Name : Wireless LAN Engineer Local Skills : Enter detailed local skills if needed Languages Required: : English
