Johnson & Johnson HCS Inc., a member of Johnson & Johnson's Family of Companies, is recruiting for an Warehouse Operations Analyst , located in Memphis, Tennessee.
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Johnson & Johnson Customer & Logistics Services (CLS) is a global Supply Chain organization that supports operating units across all the Johnson & Johnson Family of Companies. CLS strives to deliver an exceptional customer experience through leading critical customer facing functions such as distribution and transportation. In addition, CLS oversees critical business enablers, including how we gather and manage supply chain master data, safe and secure supply chain practices, product identification standards, and market/channel access capabilities. CLS supports all three sectors of Johnson & Johnson: Medical Device & Diagnostics, Pharmaceutical, and Consumer Products. This team is represented in multiple countries and continues to grow globally in both visibility and responsibility. The CLS team reports to Johnson & Johnson Supply Chain and partners closely with groups throughout the supply chain organization.
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As the Warehouse Operations Analyst, you will be responsible for identifying and leading service-level improvement efforts, as well as exploring cost reduction opportunities within the CLS supply chain model. You will represent operations as the Distribution Logistics SME in various customer-facing projects and forums.
Additionally, you will be developing, implementing, communicating, and analyzing metrics, queries, and code in the Warehouse Management System, Warehouse Control System, and Labor Management Systems. You will also lead and establish the monthly and quarterly execution activities as necessary, managing reports, projects, and distribution tasks in accordance with the Standard Operating Procedures, focusing on safety, quality, environmental compliance, the Credo, operational budget, and the operational calendar. Key Responsibilities: Provide day-to-day warehouse logistics expertise to support 3PL distribution center (DC) operations Facilitate all critical supply chain activities driven down to core warehouse and distribution materials flow Analyze volume trends across the network, investigate deviations, and identify solutions or preventative measures for future occurrences. Collaborate across J&J E2E supply chain and maintain rapport with internal and external partners: Distribution Excellence, Planning (US & OUS), Transportation, IT & Distribution Technology (DT), Engineering, Customer Service, and 3PL provider Coordinate all Outbound-related activities (put away, pick, pack & ship), communicating volume spikes, exception order management, volume forecasting, and operational execution Monitor outbound metrics (e.g. Dock to Stock, On Time Ship, On Time in Full, Picking Accuracy) and report to DC leadership. Drive strategic, technical, and tactical initiatives to improve efficiency and effectiveness across operations, such as automating manual processes Apply Lean initiatives to ensure continuous improvement by eliminating waste and improving bottom-line (Cost). Completes all other tasks/projects as assigned by management Qualifications Education: A minimum of a Bachelor's Degree required Required: Relevant professional work experience Warehouse & Distribution Operations experience Warehouse Management System (WMS), Warehouse Control System (WCS), and/or Transportation systems (TMS) experience Strong analytical skills with the ability to communicate and influence effectively Proficiency in Microsoft Office to include Word, PowerPoint, and Advanced Excel Preferred: Strong 3PL Operations experience SAP knowledge Agile operations ability and capability to lead or support projects Process Excellence training and/or certification or APICS certification Medical device industry experience Other: May require up to 10% domestic and/or international travel to other locations and sites We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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