Trial Success Manager

About the Role:As the trial process lead, Trial Success Managers (TSMs) will manage key elements of our proof-of-concept (POC) process impacting both trial conversion as well as the long-term success of the program. TSMs will instill confidence in Motive’s product set through consistent collaboration between Motive pre- and post-sales teams as well as external stakeholders. This is a high-profile role keenly focused on overall sales success and revenue growth of the company, particularly the Enterprise Sales business.What You'll Do:Manage and support all trial/proof-of-concept (POC) activities for Enterprise Account Executives and Sales EngineersPartner in developing and implementing key goals, objectives, and success criteria for each trialDesign and configure the Motive platform to meet the unique needs of the client and ensure it solves their problemsAct as a subject matter expert and consult on topics including product, change management, communication strategy, risk management, and coaching techniquesCreate and deliver effective onsite and web-based training and best practice presentationsLeverage reporting & data analysis to provide relevant and actionable insights throughout the trial journeyCommunicate updates on major milestones and keeps all stakeholders informed of progressWhat We're Looking For:5+ years of experience in a client-facing role; fast-paced SaaS environment is preferredBachelor's Degree or equivalent experienceAbility to travel 20%+Experience managing and leading a software/hardware Proof of Concept, Proof of Value, or Trial processProject management experience (PMP preferred)Strong organizational skills and the ability to multitask/handle urgent requests with poise and professionalismAbility to interface at all levels within the organization to effectively communicate complex ideas and concepts clearly and concisely