QUALITY ASSURANCEWhat We DoThe Quality Assurance team owns the testing process, risk management, and quality evaluation of all products and functions across Epic. Our team works closely with developers and production to ensure the best possible user experience for our community and customers.What You'll DoWe're looking for a Senior Software Tester to join the Epic QA team. You'll love this role if you're an innovative problem-solver who loves to ask the tough questions or a solution designer who wants to make sure software maintains a high-quality standard; you should be willing and excited to constantly push your own limits and continue learning.In this role, you willExecute test cases with attention to detail to help ensure the quality of the productCreate and maintain detailed test cases based on predefined test scenariosThoroughly investigate and analyze issues to find root causes as well as communicate issues and escalate if needed by understanding the bigger pictureProvide comprehensive reporting on blocking issues, testing results, and quality status to the development team, and facilitate discussion around corresponding risk areasWrite clear and concise steps to reproduce issues in a bug reportApply familiarity with features to uncover issues and inefficienciesWhat we're looking forTechnical software or troubleshooting skills (degree in Computer Science or equivalent, self-taught, or relevant experience)Excellent written and verbal communication skillsExperience with Consoles, Mobile Devices, browser-based web tools, and/or VR hardwareExperience testing software within a structured QA teamExperience logging defects in bug tracking systems such as JiraExposure to the software development life cycle and how testing appliesFamiliarity or prior use of Game Engines such as Unreal, Unity, etc. is a plus but not requiredAny degree of scripting or knowledge of programming skills like Python or C++ is a bonusEmployees will be required to be within commutable distance to the assigned office or studio as regular in-person attendance is an essential function of this positionEPIC JOB + EPIC BENEFITS = EPIC LIFEOur intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical."
