We are hiring a hardworking Temporary Customer Service Specialist to join our diverse team at Salt Lake County in West Jordan, UT.
Growing your career as a Full Time Temporary Customer Service Specialist is an awesome opportunity to develop competitive skills.
If you are strong in leadership, persuasion and have the right personality for the job, then apply for the position of Temporary Customer Service Specialist at Salt Lake County today!
JOB SUMMARY Provides public service in the circulation area to register and issue library cards, check out materials, accept payments for fines and fees, handle inquiries and resolve customer account problems. Fills and processes holds and performs a variety of other clerical tasks.
MINIMUM QUALIFICATIONS One year of related work experience in customer service.
Must successfully complete the Library Software and cash handling procedures training within 60 days of hire date.
Due to the nature of this position, the successful applicant must pass a required background investigation.
Preference will be given to applicants who are bilingual in English and Spanish. ESSENTIAL FUNCTIONS Provides public service at the Circulation Desk in person and on the phone. Collects payments for fines, fees, book sale items and supplies. Resolves customer account problems. Waives or negotiates payment of charges, as appropriate. Checks library materials in/out, places holds, renews items, searches for and retrieves materials. Assists and trains customers to operate library equipment; troubleshoots basic equipment malfunctions. Reviews library card applications, verifies eligibility and identification, issues and/or updates library cards. Provides information about borrowing policies, library services and programs, etc. Fills and processes hold requests. Uses PC and specialized software, payment transaction system, and other library equipment (self-check machines, laser, printer, copier, etc.) Performs assigned support tasks, sorting, shelving and other clerical duties. Salt Lake County Library is hiring for Temporary Substitute Customer Service Specialist who can pick up shifts at these locations and the surrounding libraries:
Draper Library (including Sandy, Whitmore, and Ruth Vine Tyler) Hunter Library (including Magna, West Valley, Taylorsville, and Kearns) Herriman Library (including Daybreak, Bingham Creek, South Jordan and Riverton) Benefits of working as a Temporary Customer Service Specialist in West Jordan, UT:
? Learning opportunities
? Company offers career progression opportunities
? Advantageous package
