Job Description
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Samaritans Purse is seeking a Technical Implementation Consultant to join our team in Boone, N.C! You can be helping the ministry with our new internally built donor system every day! In this role, you will be responsible for the technical onboarding of new organizations from the point of signed agreements through the successful go-live of current and future ministry products from a process standpoint! Bring your product or software implementation and technical knowledge to help support a mission critical IT team. Come and use your gifts daily to advance the Gospel!
A day in the life of a Technical Implementation Consultant:
At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.
In the role of Technical Implementation Consultant you will have the opportunity to:
Mentor customers on the technical essentials and capabilities of internally built products and systems.
Identify and communicate technical direction and best practices for customer-managed integrations.
Communicate technical options to customers through, but not limited to, building proof of concept projects and sample code.
Provide technical guidance on data migration efforts and assist in validating the accuracy of migrated data.
Assist in configuration and troubleshooting of environments for partner organizations, and support customer testing.
Work with the lead process implementation consultant lead to ensure a smooth product implementation experience for partner organizations.
Build and maintain strong relationships with partner organizations and become a trusted advisor throughout the implementation process.
Identify gaps in partner organizations needs and report those needs to the Senior Product Owner and Assistant Director of Support Operations.
Serve as a backup to the lead process implementation consultant lead for partner organizations.
Ensure the support team has appropriate information and documentation to support the customer, including but not limited to customer feature set and external integrations.
Identify and recommend to management, technical areas for process improvement within the implementation process.
Check out why people love serving with Samaritans Purse: https://bit.ly/2F8Nom5
Qualifications & Experience: Bachelors degree and four (4) or more years of related experience
Technical knowledge integrating with REST APIs
Thorough technical knowledge of relational databases and ability to create SQL scripts
Knowledge of customer requirements to design and communicate technical solutions
Ability to communicate ideas in both technical and user-friendly language
Thorough knowledge of Project managemen technology and tools related to software implementations
Strong ability to be customer service driven
Twelve credit hours of college-level Biblical studies desired but not required
Job Location: Remote or Boone, N.C
Type: Full-Time
Language Requirement: Fluency in English (required)
Benefits: Medical, prescription, dental & vision insurance
Flexible Spending Account (FSA)
Long-term and Short-term disability insurance
Term Life Insurance
401 (k) retirement savings plan
10 paid holidays
12 vacation days
10 sick/personal days
Samaritan's Purse Mission Statement:
Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.
Samaritan's Purse Statement of Faith:
* We believe the Bible to be the inspired, the only infallible, authoritative Word of God. (1 Thessalonians 2:13; 2 Timothy 3:15-17)
* We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. (Matthew 28:19; John 10:30; Ephesians 4:4-6)
* We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15)
* We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7)
* We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10)
* We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (1 Corinthians 15:51-57; Revelation 20:11-15)
* We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. (1 Corinthians 12:12, 27; Ephesians 1:22-23)
* We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ. (Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15)
* We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9)
* We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15)
* We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10)
