We are seeking a hardworking Support Staff-Downtown Duluth to join our elite team at Center for Alcohol and Drug Treatment in Duluth, MN.
Growing your career as a Full Time Support Staff-Downtown Duluth is an outstanding opportunity to develop competitive skills.
If you are strong in negotiation, strategic planning and have the right personality for the job, then apply for the position of Support Staff-Downtown Duluth at Center for Alcohol and Drug Treatment today!
Summary:
The Center is looking for a compassionate and professional Support Staff member. Support Staff are often first contact a client has at our downtown Duluth location so professionalism and excellent customer service skills, patience and flexibility are a must. The candidate must be able to perform at a high level of quality and quantity of job functions, to demonstrate professionalism, and to be able to adapt to changes in the work functions and high-paced environments.
A good candidate has a willingness to help all of our staff and clients with problems and strong communication skills. In addition, the ability to work in a high-pressure environment, a good understanding of basic computer skills and the ability to learn how to use proprietary software quickly are also highly beneficial.
Primary Responsibilities: Respond to client and staff questions/requests in a timely and accurate way, via phone and/or email Tasks associated with client support such as client registration, intake to programs, funding requests and insurance verification. Assists clients with obtaining insurance if they are uninsured. Understand privacy rules surrounding substance use. Process requests for client records in an accurate and timely manner in accordance with applicable statute and agency policy. Manage/Process the ordering of company supplies related all areas of the organization. Assist agency staff as needed Qualifications: High school diploma or general education degree (GED). Ability to prioritize tasks and promote a sense of urgency when needed. Ability to manage large volumes of work, handle deadlines and maintain high level of productivity. Strong attention to detail and problem-solving skills Be a team player by being willing to help others in the agency. Maintain professional verbal & written communication. Must have or obtain CPR & First Aid prior to client contact. Preferred Qualifications: 2 years' experience in an office setting. Medical office experience with knowing the 42CFR federal confidentiality regulations surrounding substance use. Experience working with Medical Insurance/Benefits/MNSURE. Our Benefits:
Health, Dental, & Vision Insurance 401K (Up-to 8% employer contribution) Paid Time Off & Development Time 10 Paid Holidays Short- & Long-Term Disability (No-cost) Accident & Critical Illness Insurance Life Insurance On-the-Job Training Tuition Assistance Programs Employee Assistance Program (EAP) HSA Eligible Health Plans Family and Medical Leave Bereavement, Jury Duty, and Military Leave We prefer to promote internally and promote opportunities for development.
The Center for Alcohol & Drug Treatment completes background checks in compliance with Minnesota Department of Human Services. We must conduct a background for employment within the Center. We do work with applicants on submitting paperwork for reconsiderations and variances if their background requires it.
Job Posted by ApplicantPro Benefits of working as a Support Staff-Downtown Duluth in Duluth, MN:? Unlimited Growth Potential
? Continuous Learning Opportunities
? Leading Industry Pay
