Supply Chain Service Planning Supervisor

SERVICE PLANNING SUPERVISOR 1 Primary Function:
This position is accountable for providing the required leadership, technical expertise, and communication skills required to supervisor the supply chain planning logistics and the Scale House Attendant (direct report). The planning logistics include supporting the Secondary Fiber Buyer (Corporate) in the procurement of raw materials (wastepaper), inventory management (wastepaper and finished rolls), receiving of wastepaper / shipment of finished rolls, and planning based on the inventory and runnability of production. The supervisor works closely with the Coordinator, Warehouse Supervisor,
Manager, and Production Planners (Corporate) to produce an operating schedule that both maximizes machine time and fulfills customer / shipping needs. This execution must happen in a safe, efficient, and cost- effective manner while maintaining a high level of quality and customer satisfaction. The role will report directly to the Supply Chain Manager. Basic Job Requirements:
• Responsible for the selection, training, and development of the supply chain personnel (hourly) to ensure
department performance / safety objectives / communications are maintained at a high level of excellence.
• Accountable for training and development of all direct reports in the fundamentals of continuous improvement (CI)
and best practices. This includes, but is not limited to, the identification of appropriate training programs,
resources, and references as necessary.
o The training will also identify and implement uses of new / improved technologies and devices with the intent of supporting improved operational efficiencies.
o Assist in the development, implementation and compliance of all USG model programs, safety rules, CI initiatives, VWI's and standard operating procedures for Supply Chain.
• Responsible for the organization, management, and safe performing practices for all product planning under the
accountability of the Supply Chain Manager.
o Assist the Supply Chain Manager and Shared Services Supervisor (Finance) in inventory counts and reconciliation process. Example: investigating shipping issues and/or issuing shipping correction notices when needed to ensure inventory accuracy.
• Strong analytical and decision-making skills. Display advanced competencies: communication, decision making /problem solving, energy, drive, ambition, job knowledge, leadership, managing conflict / negotiation, managing resources, and work quality.
• Maintains appropriate communication with outside vendors and contractors, always putting plant's interests at the forefront.
• Ability to interact effectively with internal / external personnel and all parties conducting business with the plant.
• Demonstrates accuracy and attention to detail. Maintain well organized and accurate records relating to wastepaper procurement and production supplies for finished products.
• Proficient in using a computer and ability to learn new operating systems. Advanced computer skills (emails, spreadsheets, data entry, etc.) with clear, concise written and verbal communication skills.
• Enforce all safety and housekeeping objectives to comply with the Model Program.
• Support the unloading, receiving, and warehousing of all raw materials, warehouse goods, and transfers.
• Must be able to enter, update and investigate safety incidents in CORE in a timely manner.
Job Procedures and Requirements:
Wastepaper Procurement
• Manage the wastepaper procurement (purchase order) planning process and actively manage the paper inventory. Cost of wastepaper tracked monthly.
• Communicate with the Secondary Fiber Buyer (Corporate) along with the wastepaper brokers / suppliers to ensure a steady and reliable source of raw material is available.
o Investigate and respond to Supplier inquiries: weight discrepancies, damage claims, quality issues (fiber rejections), PO price mismatches, etc.
o Investigate and respond to Plant inquiries: early / late loads, fiber inventory / production run time based on available fiber, etc.
• Assist in the cycle counts and physical inventories and the reconciliation of any discrepancies for raw materials and finished goods.
• Perform quality inspections of fiber (OCC, DLK, Flyleaf, and Signature) as required.
Finished Roll Packaging Materials Procurement
• Establish and maintain packaging material inventory levels and re-order policies.
• Monitor the packaging materials inventories on a frequent basis and execute suggested purchase requisitions to maintain proper inventory levels plus safety stock.
• Manage and execute all activities associated with purchasing packaging materials – create purchase orders, maintain pricing and follow-up with vendors to ensure a steady supply at a reasonable price. Engage Strategic Sourcing (Corporate) as needed.
• Execute packaging material cycle counts and physical inventories in a timely and accurate manner.
Finished Roll Shipments
• Utilize the Oracle, CMS (Carrier Management System), and MDIS to manage the order activities such as
determining rail orders, non-standard item orders and any other order needing special attention.
• Manage the carrier assignment process. Ensure all applicable loads are tendered through Uber Freight and
that appropriate action is taken upon release from Uber Freight. Work closely with the Transportation
Department (Corporate) to assign a carrier when needed. Send appropriate order information to assigned
carriers.
• Manage and comply with the order release process. Manually pick release orders as required. Manage and
execute the backorder process in Oracle for orders that needed to be unlocked.
• Work closely with the Supply Chain Warehouse Supervisor and loaders to ensure that orders are loaded,
processed in a timely manner, and in the proper sequence to meet load by date and time.
• Be the main contact for logistics planning, wallboard plants, and third-party suppliers / carriers to help manage
order changes. Communicate all anticipated and necessary changes in a clear, concise, and timely manner.
Maintain proper documentation to ensure understanding and compliance by all parties.
Finished Roll & Wastepaper Planning
• Maintain and update packaging material supplier delivery data: delivery schedule based on weekly inventory.
• In conjunction with the Logistics & Planning Department (Corporate), ensure that proper sourcing is
maintained to meet the needs of wallboard plants.
• In conjunction with the Transportation Department (Corporate), ensure that proper carriers and shipping
methods maintain shipping priorities / schedule.
• In conjunction with the Logistics & Planning Department, develop a schedule to maximize the machine
operating time while ensuring that the customer needs and shipping parameters are met.
Safety, Quality, and Cost
• Perform all duties with safety in mind and actively participate in all safety programs.
• Work closely with the Production Departments to maintain that the highest quality products are
produced and shipped to customers.
• Perform all duties in a cost-effective manner.
o If necessary, work closely with Strategic Sourcing (Corporate) to ensure that low- cost, high quality packaging materials are being purchased. Work closely with the Transportation Department to ensure that cost-effective carriers are being utilized.
Qualifications:
• Experience in manufacturing, supply chain, distribution, or equivalent is desired for the position. Internal candidates must be competent in OCC, transfer, rail, and finished goods loading / unloading plus Scale House operations.
o Loads and distributes products to satisfy the customer and corporate objectives.
• A minimum of 2 years supervisory experience is required.
• Strong leadership, effective verbal and written communication, decision making and people handling skills, and the ability to work in a diverse workforce environment.
• Executes the leadership and communication skills required to ensure the Supply Chain Department complies with all state, federal, and corporate safety rules / procedures.
• Proficient in the use of Microsoft Suites (Outlook, Excel, Word, Etc.) and Supply Chain Software (DataBridge, CMS, Rail Connect, Oracle, and MDIS).
• Self-starter, excellent organizational skills, and the ability to handle multiple priorities effectively.
• Business-minded, people and results oriented, with a strong emphasis on safety and quality.
• Promotes, maintains, and enforces safety to promote an accident-free operation.
• Incorporates a safe-minded approach to all aspects of the department, including the process improvement initiatives.
• Demonstrates ability to operate within a planned budget and hold costs within established goals.
• Plans / schedules third party personnel and the expediting of materials in an efficient manner to experience the lowest possible costs.
• Supervises loading activities toward the achievement of safety, productivity, and cost objectives.
• Supports CI projects and ensures CI practices are being followed in the Supply Chain Department.
Additional Information: Rate of pay may be adjusted based on the qualifications and experience of the candidate.

USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.

Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity.  USG also provides employees with paid time off and paid holidays.
Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values – innovation, quality, integrity, service, diversity, efficiency and safety – have helped us become the company we are today. EOE including disability/veteran