Subway Assistant Manager

Job summary
The Subway Assistant Manager performs all task and responsibilities of the Associate and Team LeaderWill operate the restaurant in the absence of the Franchise ManagerExceptional customer service is a major component of this position
Job seniority: entry level
Responsibilities
• Maintaining food safety, product preparation, cleanliness, inventory control standards, and the training of the staff• Models good customer service and acts as a positive role model for excellent customer service practices• Trains and empowers employees to provide excellent customer service• Resolves customer complaints in a courteous, businesslike and timely manner• Provides DM or Store Manager with current and future hiring needs• Uses recruitment techniques to attract potential new employees• Ensures new employees are properly trained on all aspects of the restaurant• Checks food preparation and dining areas for cleanliness• Assists employees in greeting customers, taking orders and food preparation• Conducts regular meetings with Store Manager and employees to enhance communication and teamwork
Requirements
• 18 years of age or older• Ability to read, write, speak and understand English• Job requires bending, standing, and walking the entire workday• Basic math skills (addition, subtraction, division and multiplication)• Ability to show patience and articulate well during the training of new employees• Ability to lift 10 lbs frequently and up to 50 lbs occasionally