Shift Manager

Job summary
Shift Managers are trained to perform all duties of Crew Members and Shift LeadersResponsible for directing daily operations of a restaurant in the absence of the General ManagerEnsuring compliance with company standards and other duties as required
Job seniority: mid-to-senior level
Responsibilities
• Lead and direct daily restaurant operations in the absence of General Manager• Supervise and train employees• Complete food preparation, manage employee breaks and shift changes• Motivate and coach Crew Members• Assist in training of new Crew Members• Perform all Crew Member tasks• Support other employees in completing tasks• Assist General Manager in day-to-day operations• Ensure compliance with safety and health regulations• Maintain restaurant maintenance and equipment• Assist in recruiting, interviewing, and hiring of Crew Members• Provide excellent customer service• Complete all assigned duties
Requirements
• High School diploma or equivalent preferred• ServSafe Certification required• 1-2 years supervisory experience in food service or retail preferred• Excellent written, verbal, and group communication skills• Strong problem solving and decision making skills• Basic computer skills• Ability to operate POS systems• Occasional supervisory responsibilities• Physical ability to stand for long periods on hard surfaces• Ability to lift supplies and materials• Flexibility and adaptability• ServSafe Certification