Shift Leader

We also have locations in: Branford CT Madison CT Clinton CT Westbrook CT Old Saybrook CT Groton CT Glastonbury CT As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.
The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
Benefits of working for a Dunkin' franchisee: Competitive wages Awesome team-oriented environment Lots of potential for growth within the company for those who work hard Requirements * Provide excellent guest satisfaction, service speed, and product quality
* Previous experience working in a cafe or quick service restaurant preferred
* Show passion about results by setting compelling targets and delivering on commitments
* Meet safety and sanitation standards
* Anticipate and understand guests' needs and exceed their expectations
* Works well in a team environment