We are on the lookout for an ambitious Service Assistant to join our stellar team at Nelson Mazda Murfreesboro in Murfreesboro, TN.
Growing your career as a Full Time Service Assistant is a fantastic opportunity to develop exceptional skills.
If you are strong in teamwork, creativity and have the right personality for the job, then apply for the position of Service Assistant at Nelson Mazda Murfreesboro today!
For over 60 years now the Nelson family has been a part of automotive retail. As a dealership group, the Nelson family continues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experience. We are convinced that we set ourselves apart by giving every customer and every employee the treatment they deserve.What we offer:4 Day Work Week!Health, dental, visionSupplemental Benefits: LT/ST Disability, Cancer, Accident, Life401(k) Option with awesome company match—up to 6% $1 for $1!YMCA Gym DiscountChristmas Club savings planPaid Volunteer Time OffPaid Time OffResponsibilities* Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.Ensure the daily inventory of technicians' time is consistently sold to service customers.Distribute work between technicians efficiently.Answer technical questions about vehicle problems, warranties, services, and repairs.Maintain Customer Happiness scores at or above company standards.Assist in diagnosing vehicle problems; order parts and tools as necessary.Oversee administration of warranty claims as well as training and supervising of service department.Set schedules and assigns tasks to service department employees.Reinforces company policies and adheres to company standards.Encourages compliance with applicable laws and regulations.Maintain good working relationship with factory(s) and foster positive employee relations.Collaborate with upper management to make service department hiring and discipline decisions.Qualifications* Organized and friendly personalityDemonstrated ability to manage othersTime management skillsFantastic communication skills with your customersProfessional, well-groomed personal appearanceConsistent record of service and sales successStrong record of positive customer satisfaction resultsTeam oriented and self-motivatedAble to work with little supervisionClean driving record and valid driver's licenseWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Benefits of working as a Service Assistant in Murfreesboro, TN:
? Excellent benefits
? Advancement opportunities
? Attractive package
