Service Advisor

Job summary
Dealership group with commitment to business culture and consumer experienceGrowth and loyalty among customers and employeesUnparalleled treatment for every customer and employee
Job seniority: entry level
Responsibilities
• Oversee service orders and flow of Drive Lane• Ensure prompt, courteous, and effective service for customers• Provide concierge support for owner inquiries• Ensure technicians' time is consistently sold to service customers• Answer technical questions about vehicle problems, warranties, services, and repairs• Maintain Customer Happiness scores at or above company standards• Reinforce company policies and adhere to company standards
Requirements
• Organized and friendly personality• Great time management skills• Fantastic communication skills• Professional, well-groomed personal appearance• Strong record of positive customer satisfaction results• Team-oriented and self-motivated• Clean driving record and valid driver's license
Benefits
• Excellent Health, Dental and Vision benefit coverage• Supplemental Benefits: LT/ST Disability, Cancer, Accident, Life• 401(k) Option with 100% company match up to 6%• Gym Discounts w/LifeTime Fitness & Carbon Performance• 4 Day work week• 32 hours of paid Volunteer Time Off• 40 hours of PTO after 90 days of employment