We are looking to hire a brilliant Service Advisor to join our productive team at Fremont Motor Powell in Wyoming, MI.
Growing your career as a Full Time Service Advisor is a great opportunity to develop excellent skills.
If you are strong in problem-solving, teamwork and have the right drive for the job, then apply for the position of Service Advisor at Fremont Motor Powell today!
Fremont Motor Companies is a progressive, growing company that is continually recruiting people who want to be part of a dynamic, synergistic team. Fremont Motors continuously works toward the goal of improvement in providing service to our customers, and we understand that our employees are the most vital asset in the organization Benefits * Health Reimbursement Account401(K) Plan plus MatchEmployee Discounts on Parts and ServicesEmployee Discounts on New and Used VehiclesPaid TrainingPaid Time OffPaid Volunteer Time OffHoliday PayResponsibilities* Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.Ensure the daily inventory of technicians' time is consistently sold to service customers.Distribute work between technicians efficiently.Answer technical questions about vehicle problems, warranties, services, and repairs.Maintain Customer Satisfaction scores at or above company standards.Assist in diagnosing vehicle problems; order parts and tools as necessary.Oversee administration of warranty claims as well as training and supervising of service department employees.Set schedules and assigns tasks to service department employees.Reinforces company policies and adheres to company standards.Encourages compliance with applicable laws and regulations.Maintain good working relationship with factory(s) and foster positive employee relations.Collaborate with upper management to make service department hiring and discipline decisions.Qualifications* Organized and friendly personalityDemonstrated ability to manage othersTime management skillsFantastic communication skills with your customersProfessional, well-groomed personal appearanceProven track record of service and sales successStrong record of positive customer satisfaction resultsTeam oriented and self motivatedAble to work with little supervisionClean driving record and valid driver's licenseWilling to submit to pre-employment background check and drug screen Benefits of working as a Service Advisor in Wyoming, MI:
? Excellent benefits
? Advancement opportunities
? Advantageous package
