Scheduling Coordinator I

Job summary
Agile is looking for a highly motivated professional to serve as a Scheduling CoordinatorProvide support for the client's operations and construction scheduling organizationsEnsure timely start and completion of scheduled jobs
Job seniority: associate level
Responsibilities
• Acts as a liaison between customers, contractors, and utility company departments for project scheduling updates• Manages all projects/jobs within designated timeframe• Maintains and updates call logs with job information• Researches, resolves, and follows up on escalated customer issues• Creates positive relationships with customers, contractors, and utility company personnel• Escalates issues to management when needed• Addresses phone calls/emails in an urgent manner, answering questions and concerns• Prioritizes and plans work activities autonomously• Highly organized and detail-oriented in a fast-paced environment• Strong written and verbal communication skills
Requirements
• Minimum Education: High School Diploma• Minimum Experience: 2+ years in a customer service or project scheduling environment• Working experience in construction and/or utilities industries a plus• Experienced in Microsoft 365 applications• Legal documentation establishing identity and eligibility to be legally employed in the U.S.• United States Citizenship• Drug Testing• Criminal background check• Clean DMV record• Education verification• Reference checks
Key Skills Needed
• Highly organized• Detail-oriented• Strong communication skills• Ability to prioritize and plan work autonomously
Benefits
• Competitive pay• Excellent medical, dental, vision, and life insurance• Immediate 401(k) participation & matching• Paid Time Off