Sales Manager

Position: Sales Manager
Reporting to: Location Manager
Responsible for: Marketing and Sales Team
Purpose of role
• To drive sales performance and achieve profit targets by continually identifying new opportunities
and developing business with existing customers.
• To deliver exceptional customer service to ensure customer satisfaction and deal with sales
inquiries in order to achieve high levels of sales conversion.
• To work and communicate efficiently to deliver against the company's key performance indicators.
Main responsibilities
External Sales
• Generate profitable new business through the strong use of market data, prospecting and
orchestration of client's resources.
• Prospect identification and generation of inquiries for projects; pushing full project and service
management capability at all times.
• Identify key players in the targeted organizations and use every opportunity to cross-sell and upsell client's services.
• Increase customer contact to build up new user base and grow market share.
• Lead or support customer/site visits and company presentations as required, to strengthen
relationships and provide long-term full customer support from negotiation and price quotation
stage through to close of sale and delivery
• Build long-term, productive, and mutually beneficial relationships with new customers using multiple
channels
• Interpret customer's engineering requirements, survey sites and create inquiry data.
• Maintain technical competence, service knowledge, local industry knowledge as well as regulatory
issues, which affect customers.