We are looking to hire a hardworking RETAIL SUPERVISOR to join our amazing team at Evergreen Goodwill of Northwest Washington in Tukwila, WA.
Growing your career as a Full Time RETAIL SUPERVISOR is an awesome opportunity to develop exceptional skills.
If you are strong in people management, teamwork and have the right personality for the job, then apply for the position of RETAIL SUPERVISOR at Evergreen Goodwill of Northwest Washington today!
About Goodwill We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of diversity, equity and inclusion (DEI). We embrace our employees' differences and acknowledge and support our collective responsibility. If you need any assistance in applying please contact View email address on ars2.equest.com for any assistance or accommodation requests.
Job Title: Retail Supervisor
About the Position
The Retail Supervisor assists the management team in the daily operations of the store.
Supervises and leads retail associates within the store location. This role works a rotational assignment supervising various retail categories. Ensures excellent customer service is provided to customers.
Essential Functions and Responsibilities :
Assign, guide, coach and train employees while performing the work of a Sales Associates as needed. Complete retail operational requirements by scheduling and assigning one or more employees. Set expectations, instruct, coach and identify training needs. Maintain orderly operations of the store in the absence of the Manager and Assistant. Resolve workplace problems by addressing issues that impact employee performance and productivity. Ensures excellent customer service is provided to customers and donors. Prepare reports by collecting, documenting and summarizing information. Complete projects by planning, organizing and monitoring assignments. Promote productivity by following up with employees on work results
• Provide excellent internal/external customer service.
• Maintain a clean work environment.
• Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.
• Contributes to team effort by accomplishing related results as needed.
• Perform other duties as assigned.
Supervisory Responsibilities :
Carries out supervisory responsibilities in accordance with Goodwill's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate.
Position Requirements (Qualifications for the job under the Americans with Disabilities Act)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
High school graduate or equivalency but not required. 2 years' experience with retail with Point of Sale (POS) systems. 2 years' customer service/retail experience. 1 year supervisor experience preferred. Certificates, Licenses, or Registrations: N/A
Computer/Technology Skills:
Proficient knowledge of Microsoft Office (Excel, Word, Outlook, Teams). Ability to learn new technology and software as related to the job. Physical Abilities:
While performing the duties of this job, the employee will be required to lift and carry 30-40 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Ability to operate computer systems. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.
Essential Mental/Sensory Abilities :
Organizing, sorting, categorizing, counting, adding, subtracting Problem solving Verbal and written communication skills Time management Prioritization
Work Environment: While performing the duties of this job, the employee is oftenexposed to noise levels consistent with a retail environment. Able to work a flexible schedule. General Description of All Benefits
Evergreen Goodwill provides the following benefits to employees: 20% employee shopping discount at all retail and outlet locations Healthcare benefits, including medical, dental and vision for full-time employees who work 30 hours or more per week Vacation pay - based on job role and tenure Sick time pay - based on accruals and Seattle Paid Sick/Safe Time 9 paid holidays per year (includes floating holidays) Voluntary insurance plans for full-time employees who work 30 hours or more per week Flexible Spending Account (FSA) full-time employees who work 30 hours or more per week Basic AD&D and Basic Life Insurance for full-time employees who work 30 hours or more per week Long Term Disability insurance for exempt (salaried full-time employees) 403(b) Retirement Savings Plan Employee Assistance Program (EAP) - free and confidential Tuition reimbursement program Employee loan program - for critical needs such as rent, e lectric bill, etc. Educational loan program Some job roles are eligible for bonuses Jury duty and bereavement pay
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.
Job Family: Retail
Job Function: Hourly
Pay Type: Salary
Min Hiring Rate: $22.25
Max Hiring Rate: $22.25
Benefits of working as a RETAIL SUPERVISOR in Tukwila, WA:
? Company offers great benefits
? Opportunities to grow
? Advantageous package
