If you've been looking for an Outrageously Dependable company where character counts, then you're home. At Interstate All Battery, we understand that great customer service is essential. Our team consistently provides a positive and memorable experience for every customer through our Customer Service Vision.Are you hard working and highly self-motivated? Do you know your way around the local area? Do you have a valid driver's license and a good driving record? If so, we're looking for a motivated team player with great customer service skills to join our team as a Retail Sales & Delivery Driver! As a Delivery Driver, your primary responsibility will be to pick up and deliver products to customers in a timely and safe manner. As someone in direct contact with our customers, you must represent the company in a professional manner and maintain a neat and clean appearance at all times. The perfect Sales Associate will be committed to our Customer Service Vision and will foster strong relationships with an outgoing, knowledgeable, and helpful personality. He or she will be enthusiastic about our products and services while on and off the clock and will drive sales on a daily basis. Sales Associates are responsible for selling products in our retail stores and for installing all types of batteries for customers, including watch/key fob and car/truck batteries. In addition, he or she is responsible for maintaining a clean, comfortable, and inviting environment for our customers at all times.Our team members are our greatest assets, and we know the real power behind our batteries is our people. If you desire to work in a fun and energizing environment and you think you've got what it takes to be a part of our team, then we encourage you to apply today!RESPONSIBILITIESDelivers product to specified locations, making deliveries in the most efficient, economical manner possibleDevelops and maintains an efficient routing systemEnsures sales tickets are completedDevelops and maintains an organized and efficient loading and unloading systemUnloads merchandise according to customers' requestsVerifies all items listed on the sales ticket are loaded and deliveredProvides the customer with an accurate sales ticket and collects payment if neededProvides customer service that will result in greater sales by greeting customers promptly and courteously, helping unload/load products, and working with customers to resolve problemsMaintains a professional appearance, which includes wearing a clean uniformDelivers orders safely by following regulations, safely operating and maintaining the delivery vehicle, and using extreme caution while drivingInteracts and communicates professionally with commercial customersWhole-heartedly commits to our Customer Service Vision and strives to go the extra mile and create customers for lifeProvides fast, friendly service and actively engages customers, offering a friendly greeting and smile and making eye contactDiscusses available options with customers, asking questions to determine needs and showing interest in the customerGains and maintains knowledge about all products in order to describe the features and benefits, answer questions, and suggest related itemsInstalls all types of batteries for customers, such as car batteries, watch and key fob, etc.Understands and communicates all store policies and promotions to customersRemains calm during periods of high volume and provides excellent service to all customersMaintains and promotes a clean, safe, and inviting store environment at all timesContributes to the inventory management processUnderstands and follows all operational policies and procedures relating to cash handling, safety and security, and other store related mattersExhibits a commitment to punctual and regular attendance for all assigned shiftsContributes positively to a team environmentAttends all staff meetings, trainings, and educational classes as requiredMay be required to pick up/deliver products in the local areaPerforms other duties as assignedQUALIFICATIONSHigh school diploma or GED preferredProfessional experience highly preferredMust have a clean driving recordMust be able to operate a motor vehicleMust have a current, valid driver's license in this stateMust be able to read, white, and perform simple mathMust be able to lift and carry 50 pounds on a repetitive basisMust be willing and able to be exposed to dirt and dust, fumes, temperature extremes, dampness, and battery acid on a regular basisMust be willing and able to wear the required safety/PPE when performing duties, which includes steel toe shoes and protective gloves when handling batteriesNeat and clean appearanceSafety and customer service orientedHighly professional and dependableMust be able to interact and communicate professionally with commercial customers
