Retail Customer Service Associate

Job summary
Retail Customer Service Associate roleEngaging with potential customers in retail storesGenerating sales leads for clients in home renovation industry
Job seniority: associate level
Responsibilities
• Qualify and identify eligible customers through direct customer engagement and inquiry• Understand customer's needs and answer questions with empathy• Provide detailed reports of interactions and new sales leads• Establish genuine relationships with customers and generate interest in client's products and services• Travel locally for in-store presentations
Requirements
• Excellent communication skills• Experience in customer service, hospitality, sales, or retail• Scheduling and organizational skills• Adherence to compliance standards• Ability to work on feet in fast-paced environment
Key Skills Needed
• Excellent communication• Customer service• Sales• Retail• Scheduling• Organizational