The Resales Specialist (Retail Sales Associate) is a key sales position in our retail stores at The RealReal. As a Resales Specialist, you are goal-oriented and driven to achieve and exceed sales goals. You're client-obsessed, adaptable to change in a "startup" environment, and passionate about sustainable luxury fashion. If you are a self-motivated individual who thrives in a fast-paced, metrics-driven, team environment, this could be the perfect match!What You Get To Do Every DayDrive sales through client engagement, suggestive selling, and sharing product knowledgeProvide a high level of service while navigating multiple customer journeys simultaneouslyEducate clients on The RealReal's mission of sustainable fashion and business structureBuild brand loyalty by delivering a best in class customer experienceOutreach daily to existing customers to drive traffic into your retail storeAssist with opening and closing proceduresSupport store daily tasks, such as replenishing supplies, replenishing merchandise and maintaining brand standardsOther duties as assignedWhat You Bring To The RoleMinimum Requirements:1+ year of experience working in retail salesAbility to commit to 40 hours per week including evenings, weekends, and holidays as neededA positive, friendly demeanor with the ability to represent the TRR brand with integrity and professionalism at all timesGenuine passion and enthusiasm for the customer experience Proven ability to excel in a metrics-based sales environmentSelf-motivation and a drive to achieve resultsExceptional attention to detail and organization skillsAdaptability and openness to changeReceptiveness to feedback to improve performanceAbility to quickly learn and master new technological toolsPreferred Requirements:Previous luxury/consignment retail experienceProficiency with Google Suite and SalesforceExperience using Mac iOS operating systemCompensation | Benefits | PerksBase Pay PLUS uncapped bonus- $1000/month bonus (at target)Employee Stock Purchase Plan (purchase stock at discounted rates)401K (with company matching up to $1000)Medical, Dental, & Vision Benefits (applicable locations)Paid parental leave18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 10 Paid HolidaysThe expected hourly rate for this role is$16.67- $23.30. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.GHR9175 #LI-KR50 #LI-Onsite
