Job Description:
Cardinal Health is seeking a Remote Contact Center Specialist to join our team in Phoenix, Arizona. As a Remote Contact Center Specialist, you will play a crucial role in providing exceptional customer service to our clients. This is an entry-level position, perfect for individuals looking to start their career in customer service.
Responsibilities:- Handle incoming calls and emails from customers, addressing their inquiries and concerns in a timely and professional manner- Provide accurate information about products and services, as well as processing orders and returns- Maintain a high level of customer satisfaction by exceeding their expectations and building strong relationships- Collaborate with team members to ensure efficient resolution of customer issues- Document customer interactions and transactions accurately in the company's database- Follow company policies and procedures to ensure compliance and security of customer information
Requirements:- No prior experience required- High school diploma or equivalent- Driven and resilient attitude to handle challenging situations with grace- Strong people management skills to effectively communicate and empathize with customers- Attention to detail to ensure accuracy in data entry and documentation
Benefits:- Company transportation for commuting to and from work- Training and professional development opportunities to enhance your skills and career prospects- Travel and spending expenses covered for business-related trips
Working Environment:Join a team that is at the forefront of innovation, providing cutting-edge solutions to the industry. You will have the opportunity to work in a dynamic and collaborative environment where your ideas are valued.
Equal Opportunity Statement:Cardinal Health is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.
Deadline to Apply: May 31, 2024
If you are a motivated and customer-focused individual looking to kickstart your career in customer service, apply now to join Cardinal Health as a Remote Contact Center Specialist in Phoenix, Arizona!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
