Remote Client Support Specialist

As a Remote Client Support Specialist at Amgen, you will be responsible for providing excellent customer service and technical support to clients from a remote location. This part-time entry-level position based in Philadelphia, Pennsylvania, US requires no prior experience, making it a great opportunity for confident and independent individuals who are looking to start their career in client support.

Responsibilities:- Respond to client inquiries via email, phone, or live chat in a timely and professional manner- Troubleshoot technical issues and provide solutions to clients- Communicate effectively with clients to ensure their needs are met and issues are resolved- Collaborate with team members to share knowledge and improve overall customer experience- Utilize data to analyze trends and identify areas for improvement in client support processes

Requirements:- Strong communication skills and ability to work independently- Innovative thinking and strong decision-making abilities- Willingness to learn and adapt to new technology and systems- Ability to prioritize and manage multiple tasks effectively- Experience with customer service is a plus, but not required

Benefits:- Visa sponsorship for eligible candidates- Paid overtime opportunities- Remote work flexibility with the ability to work from home

Working environment:At Amgen, we leverage data to inform decisions and drive strategic initiatives. As a Remote Client Support Specialist, you will have the opportunity to contribute to the success of our clients by providing top-notch support and using data-driven insights to drive improvements in our processes.

Deadline to apply: ********

Equal Opportunity Statement:Amgen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.