Remote Client Relations Manager

We are looking for a passionate and confident Remote Client Relations Manager to join our team at Nextdoor in Philadelphia, Pennsylvania. As a part-time position with Mid-to-Senior Level seniority, we require a minimum of 7 years of experience in a client relations role.

Responsibilities:- Develop and maintain strong relationships with clients through regular communication and meetings- Understand and anticipate client needs to provide excellent service and support- Collaborate with internal teams to ensure client satisfaction and address any issues or concerns- Proactively identify opportunities to upsell or cross-sell our products and services to clients- Track and analyze client data to measure success and identify areas for improvement- Stay up-to-date on industry trends and best practices in client relations

Requirements:- Bachelor's degree in Business Administration or related field- Proven experience in client relations or account management- Strong leadership skills and the ability to adapt to changing priorities- Excellent communication and interpersonal skills- Proficiency in Microsoft Office and CRM software- Ability to work independently and manage time effectively

Benefits:- Paid Time Off (PTO)- Free food- Joining Bonus

Working Environment:At Nextdoor, we provide a flexible work environment that adapts to change with speed and efficiency. We value collaboration, innovation, and inclusivity.

Equal Opportunity Statement:Nextdoor is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.