Regional Account Manager

Job summary
The Regional Account Manager is responsible for interacting with customers on an executive level and increasing market share of business.This job requires travel among the 2 states - MN and WI.Consultative customer services, revenue growth with existing accounts, and client retention are key responsibilities.
Job seniority: mid-to-senior level
Responsibilities
• Provides consultative customer services for one or more accounts.• Introduces new services independently or with assistance.• Manages accounts with revenue in one region.• Responsible for all aspects of collections.• Conducts regular stewardship meetings and oversees the delivery of client reports and information.• Maintains continuous communication with customers.• Surfaces issues to appropriate members of the management and executive team.• Facilitates and coordinates internal customer set-up and external implementation.• Coordinates and attends customer meetings.• Presents information to assigned customers and documents account updates and service opportunities.
Requirements
• Reliable professional with a results-driven approach.• Knowledge of CorVel's services and completion of all CERIS Product Training Modules.• Excellent communication/presentation skills and ability to build relationships.• Strong interpersonal skills and commitment to customer service.• Proficient in Microsoft applications and CRM software.• Bachelor's degree, national certification or equivalent in business or sales and marketing.• Demonstrated experience in management or supervision.• Training within the insurance industry, managed care or related field preferred.
Key Skills Needed
• Results-driven approach• Communication/presentation skills• Interpersonal skills• Customer service• Proficiency in Microsoft applications and CRM software
Benefits
• Medical (HDHP) w/Pharmacy• Dental• Vision• Long Term Disability• Health Savings Account• Flexible Spending Account Options• Life Insurance• Accident Insurance• Critical Illness Insurance• Pre-paid Legal Insurance• Parking and Transit FSA accounts• 401K• ROTH 401K• Paid time off