Receptionist Darcars Greenwich

Job summary
Part-Time Receptionist for DARCARS Automotive GroupFront-line representative for the dealershipResponsible for greeting customers, answering inquiries, and assisting in salesperson activities
Job seniority: entry level
Responsibilities
• Greet showroom customers and determine the nature of their visit• Direct customers to the correct department or salesperson• Answer basic customer inquiries and refer more extensive inquiries• Enter data into computer operated prospect tracking system• Manage switchboard and communicate with callers in a professional manner• Take thorough messages and communicate them to appropriate parties• Provide basic information to callers with general inquiries• Update and distribute company telephone roster• Perform clerical and accounting duties assigned by controller or GSM• Serve as showroom greeter and perform other duties assigned by management
Requirements
• Must be able to speak clearly and pleasantly on the telephone and in-person• Strong communication skills with customers and DARCARS employees• Ability to speak multiple languages (Spanish and Chinese) is a plus• Demonstrated commitment to customer service• Ability to read and comprehend instructions, correspondence, and policy documents• Previous customer service experience preferred• Ability to sit for long periods of time• Ability to work in a fast-paced environment and be a team player• Must be able to work a flexible schedule, including evenings and weekends• Must have a valid driver's license and acceptable safe driving record• High school diploma or equivalent (GED)• Must be at least 18 years of age• Must be able to pass pre-employment screen (background)
Key Skills Needed
• Clear and pleasant telephone communication• Strong customer service skills• Ability to speak multiple languages is a plus
Benefits
• Medical, vision, dental insurance available• Short-term and long-term disability plans• Life insurance• 401(k)• Paid holidays & PTO• Employee discounts on vehicle purchases, parts, and service repairs• Internal career advancement opportunities• Opportunities to join community service initiatives