At the direction of Executive Director, Quality Manager and in collaboration with the Center Operation Managers, the Quality & Administrative Specialist is dedicated to improving the participant and family experience through the investigation of complaints, concerns, and other feedback received. Quality & Administrative Specialist may also support the PACE Leadership team with administrative duties on a routine and as needed basis.
Providence PACE is a Program of All-Inclusive Care for the Elderly that strives to keep older adults as healthy as possible living in the community through clinics, home visits and more. Join our team to help empower elders in your community to live active, independent lives.
Benefits and perks: Competitive pay (including holiday pay & shift pay differentials)
Best-in-class benefits – full medical, dental and vision coverage from your first day
401(k) plan with employer matching & complementary retirement planner
Generous paid time off for vacation, sick days and holidays
Mileage reimbursement for roles traveling to patient homes
Tuition reimbursement & student loan forgiveness programs
Wellness & mental health assistance programs
Back-up child & elder care to help with care disruptions for your family
Voluntary benefits, like pet, auto and home insurance, and more!
Preferred Qualifications: Associate's Degree - Health-related field. Or equivalent educ/experience,
Two years work experience may be substituted for each year of formal education.
1 year - Quality Improvement experience in healthcare/social service agency setting.
1 year - Experience in an electronic medical record system. Preferably Epic
1 year - Experience with Databases and Excel
3 years - Customer Experience/Service
Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
About the Team Providence Home and Community Care (HCC) is a service line within Providence with over 8,000 caregivers and 2,000 volunteers serving nearly 200,000 people a year, in their homes, in clinics and in a variety of congregate living ministries across our seven-state footprint.
HCC provides a full range of services and support for people of all ages, especially those facing chronic or life-limiting illnesses. Our core competencies include restorative care, longitudinal care and care through the end of life. Our service lines include assisted living/skilled nursing/rehabilitation, home health, home infusion/pharmacy services, home medical equipment, hospice and palliative care, Program of All-Inclusive Care for the Elderly (PACE), personal home services/private duty care and supportive housing.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 282000
Company: Providence Jobs
Job Category: Clinical Quality
Job Function: Quality/Process Improvements
Job Schedule: Full time
Job Shift: Day
Career Track: Admin Support
Department: 3303 ADMINISTRATION WA
Address: WA Tukwila 2811 S 102nd St
Work Location: Riverfront Technical Park-Tukwila
Pay Range: $24.34 - $37.98
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
