QUALITY ASSURANCEWhat We DoThe Quality Assurance team owns the testing process, risk management, and quality evaluation of all products and functions across Epic. Our team works closely with developers and production to ensure the best possible user experience for our community and customers.What You'll DoIn the Game Operations space, as a QA Lead, you will join our release team that uses a combination of quality management, data analysis, and technical skills to drive and improve testing process, risk analysis and quality evaluations related to the overall release health and release deployment process for Fortnite. This is a 24 hr on-call team to support release deployments after normal business hours if necessary. In this role you'll be responsible for supporting the QA Manager with handling day to day tasking, managing team member growth and collaborating with release stakeholders from multiple disciplines and teams leading quality initiatives that increase the visibility of the health of a given release and increase the confidence of our deployment processes pre-launch.In this role, you willWorking with product owners, developers, release managers and QA management to define acceptance criteria, identify risks, and plan testing coverage for upcoming features / releasesReviewing test plans from team members for proper coverage and identifying gaps in documentationPresent risk assessments for planned deploymentsManaging the execution of our certification testing practices to align with requirementsBecoming a subject matter expert in our release deployment process in relation to FortniteProvide constructive guidance to QA analysts, engineers, and testers to improve their work performance and career growthDevelop a plan that solves the week-to-week testing requirements and expectations at a team level, and lead the team to execute against that plan Escalate issues and potential blockers to the QA Manager and other stakeholdersWhat we're looking for5 years of Software Quality Assurance experience working in software, mobile and/or game developmentAbility to adapt and respond to an ever changing landscapeNot just a people leader; able and willing to contribute to day-to-day testing/engineering effortsExperience working with and testing for multiple platforms; web, modern consoles, PCs and/or mobile devices using Android and/or IOS operating systemsA deep understanding of defect reporting, version control, and configuration management best practices, along with different testing phase best practices and objectives (functional, system integration, UAT, performance)Strong analytical and problem-solving experience in technical environmentAbility to build strong relationships with stakeholders and execute on strategy in a team environmentFamiliarity and willingness to learn new technical frameworks, concepts, and toolsAbility to prioritize and work independently, as well as in a team environmentAbility to thrive while working in a fast-paced working environment, with the ability to juggle multiple projects Proven track record of successful contributions to the release of high-quality productsEPIC JOB + EPIC BENEFITS = EPIC LIFEOur intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.
