Do you have a call to serve others and want to work for an organization with a mission to help? Look no further! Headquartered in Austin, Texas, LCRA is a billion-dollar public enterprise that exists to improve the quality of life of the people of Texas through water stewardship, energy, and community service, and we've been doing it since 1934.LCRA is looking for a Public Safety Dispatcher to join our team. As part of LCRA's Public Safety Dispatch team, your expertise will contribute to protecting the people, assets, and interests of LCRA and the natural resources of Texas. Your work will focus on three primary functions – dispatching internal resources (law enforcement and security officers), security monitoring (cameras and alarms), and sending notifications to staff about critical incidents.We do not take domestic calls, 911, or EMD. We are focused on securing critical infrastructure and enforcing laws on the waterways and lands of the LCRA. While still very busy, we are quite different from a typical 911 center.We don't schedule by tenure. Everyone rotates shifts and holiday work preferences fairly. We operate on 12-hour shifts where we have three shifts one week, four shifts the next and typically scheduled with every other weekend off.If you are looking to work in a great company, for amazing benefits and training and to be part of our mission to enhance the lives of Central Texans, this is the job for you!You will be trusted to:- Dispatch Law Enforcement personnel.- Answer radio traffic, and non-emergency and emergency phone lines.- Monitor various security cameras and alarm systems.- Send notifications to LCRA employees about critical incidents.You qualify with:For Project positions-Two or more years' experience within the last five years in the operation of security systems and in public safety dispatch/communications or other relevant experience.-Texas Commission on Law Enforcement (TCOLE) Basic Telecommunicator license Driver's license-Successful completion of new hire and periodic Public Safety departmental background checkYou are a great fit with:-Experience in law enforcement dispatching.-TCOLE telecommunicator license.You gain:- Competitive salary & medical, dental, vision and legal insurance- Paid time off, including time for vacation, sick and family care leave- 401(k) match up to 8% that includes a student loan 401(k) contribution program option- Life and disability insurance- Wellness program including wellness incentive- Extensive learning & development programsAnd more - all to create a compelling and rewarding work environment.Equal Opportunity EmployerLCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.
