Summary of Duties: Under the general supervision of the Common Service Manager-Protocol & Events, the Protocol and Events Coordinator is responsible for the coordination and execution of assigned official mission, third party events as well as logistics for high level visitors to New York. The incumbent provides coordination of ongoing program activities to include developing and tracking budgets and contracts with multiple third party stakeholders, coordinating logistical requirements, responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment, troubleshoot technical issues, and resolve problems quickly as they arise and making recommendations to event hosts based on scheduling, technology capacity and resources. The incumbent will provide coordination and administrative support services (75% of the time) and technical support (25% of the time) in direct support of program objectives and goals.
Area of Selection: This selection process is open to all applicants legally residing in the New York Tri-State area at the time of appointment. Candidates must be legally authorized to work in the United States.
Please note that the Consulate General of Canada in New York does not sponsor work authorizations directly or indirectly.
The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered based on merit. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada's missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.
ESSENTIAL QUALIFICATIONS Candidates will initially be screened against the Essential Qualifications relating to education, language* and experience.
Candidates must clearly demonstrate when applying to the position how they meet each of these essential qualifications.
*Language will be assessed further during the process. Education:
Candidates will be required to provide proof of the completion of their education.
Bachelor's degree from an accredited college or university OR An equivalent combination of education, training and/or work experience in a related field will be considered in place of Bachelor's or college degree. Language:
An advanced proficiency level (written and oral) in English Experience:
Minimum 2 years of recent experience* customer service or hospitality experience; Recent experience* organising events and client visits; Experience in financial administration including budgets and the preparation of reports. *Recent is defined as within the last five years. RATED REQUIREMENTS The Rated Requirements are part of the essential qualifications and are relating to knowledge, abilities and competencies. Methods of assessment for rated requirements may include, but are not limited to, a written examination, an oral interview (online pre-recorded/live or in-person), role-play, practical tests, presentations and/or psychometric assessment.
Knowledge:
Knowledge of corporate event or conference organization principles; Knowledge of general office procedures and practices, including correspondence; Knowledge in troubleshooting technical issues of audiovisual systems in a hospitality environment; and Knowledge and proficiency in working with Word, Excel, and Outlook, research, Zoom/teams and mobile platforms. Competencies:
Resilience and adaptability; Tactful and diplomatic; Judgement and discretion; Organization and coordination Abilities:
Ability to communicate effectively orally and in writing; Ability to manage multiple priorities with tight deadlines, quick-thinking; Ability to take initiative to identify, troubleshoot and solve problems; Ability to coordinate logistical support for a team and organization of schedules Asset Qualifications:
Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications.
An intermediate level proficiency (oral and written) in French Recent experience* organising events and visits with VIP delegations/high-level clients. *Recent is defined as within the last five years. Operational Requirements:
Normal hours of work for this position are in accordance with the Locally Engaged Staff (LES) regulations of 37.50 hours per week in the office. Overtime, including early mornings, evenings and weekends, will be required with advance notice.
Conditions of Employment:
Conditions of employment must be met or complied with before being appointed to a particular position, and are to be maintained throughout the employment while being the incumbent of this position.
- Valid work authorization: Ability to obtain and hold a valid work authorization covering the entire employment period.
- Security screening: Obtain and maintain a Reliability Status (security level) which includes a criminal and credit background check from the Government of Canada covering the entire employment period.
How to Apply
You must submit your application using the "Apply online" function. Only applications submitted via VidCruiter will be considered, unless a valid reason is presented and accepted prior to the closing date. Do not include personal data such as; age, date of birth, gender, marital status, family status, religion or a picture in your application form, CV nor cover letter (as required). Please only include information relevant to the vacancy as requested in the job poster. You must clearly demonstrate in answering the screening questions how you meet the education and experience factors listed in the essential and asset qualifications. You must provide specific examples to demonstrate clearly how you meet the qualifications. Global Affairs Canada cannot make any assumptions about your studies nor experience. Simply saying you have the required qualifications or listing your current duties will not be sufficient. Instead, you must provide concrete and detailed examples that clearly explain where, when, and how you gained the experience. No additional information will be sought beyond what you submit in your online application. Candidates may be required to upload a CV and/or a cover letter in English or French. These documents may be used as a secondary source to validate the answers to the screening questions. Applications which do not include all of the requested documents or information and/or which are not received by the closing date will be rejected. Candidates who are unable to submit their application due to technical difficulties must report these to prior to the closing date. Failure to do so will result in the application being rejected. Important Notes
Only applications submitted in one of the official languages of Canada will be accepted (English or French). The language requirement for this position is identified under the essential qualifications (language). In consequence, the assessment process for this vacancy will be conducted in English. Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required. Candidates must provide an email address that accepts email from unknown users and regularly check their email, including spam folder. Reference checks may be sought for candidates who succeeded all of the assessments. Please note that the Consulate General of Canada in New York does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs. Before an offer of employment can be made, successful candidates must provide a local residence address as proof of residence in the specified area of selection. This information is necessary to issue a letter of offer. As recently announced by the Government of Canada, the Policy for Mandatory Vaccination: Canada and the Mission Network is suspended as of June 20, 2022. The Government of Canada will continue to assess the need for additional public health measures, including the possible reintroduction of a vaccination mandate at a later date. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact us at to request specialized accommodation. All information received in relation to accommodation will be kept confidential. The results of this selection process may also be used to establish one or more pools of fully or partially qualified candidates for similar term, indeterminate, part-time or full-time openings at the Consulate General of Canada in New York which might arise following the completion of this selection process. For Canadian citizens/residents and Canadian dual nationals, please note that it is your responsibility to enquire with the Canadian Revenue Agency about any possible taxation implications linked to an employment with the Government of Canada.
