As a Project Manager, you are a strategic thinker who loves learning everything there is to know about a client’s brand, business, tech and customer. You have experience working with multidisciplinary teams, and you know what it takes to deliver a digital experiencethat can improve the lives of customers and surpasses the goals of clients. Both the client services and project delivery worlds are successfully navigated by your proactive communication of project statuses, issues, and opportunities to clients. You will plan, schedule, and control all project activities toward these objectives, applying technical, theoretical and leadership skills to satisfy project requirements, while building positive professional relationships with clients and associates.You will:Develop and execute project plans according to established procedures, channels, and success expectationsContribute to continual process and people management innovation, supporting effective delivery of solutionsEstablish clear project parameters supporting the success of all internal and client team membersUnderstand and communicate client business needs to the internal team and clients where requiredPromote high standards of professional integrity on all proposed and actual client business solutionsProvide and promote high standards of professionalism and leadership both within and outside the organization, appropriately representing Critical Mass’ business philosophies, protocols, and standardsNegotiate, define, communicate, and manage the scope of the project, typically holding responsibility for authoring project DSOWsCreate and maintain a project schedule, which defines activities, sequence, dependencies, work effort, duration, and associated resource requirementsForecast, track and manage project budgets, POs, and invoicesDefine and monitor quality standards on all project deliverablesPlan and manage internal and external project communications, ensuring effective exchange of project information and deliverablesIdentify, analyze, prioritize, mitigate, and communicate project risks and issuesFoster a positive, team-oriented environment that promotes high quality workParticipating in client, vendor, and internal meetingsCollaborate with discipline leaders for project estimation and resource allocationYou have:2-4 years-experience managing a variety ofdigital project types;site builds, content management systems, marketing campaigns, microsites, and maintenance. Ideally experience will include supporting over each phase of the product delivery lifecycle from requirements capture through to post live supportProficiency in MS Office, Smartsheet, and KeynoteExperience with collaboration and issue tracking tools such as Box, Jira, and ConfluenceStrong understanding of how to manage and control project scope, schedule, budget, and resource management / reporting and change management, project roadmap development, and revenue forecastingExperience in team management and client communicationsOrganizational skills with strong attention to detailExcellent communication skills and are responsive to feedbackStrong leadership and decision-making skills to facilitate effective task and resource managementDemonstrated communication, presentation, management, facilitation, and negotiation skillsA solutions-oriented mindset with the ability to lead by exampleThe ability to stay focused on driving goals, even in high-pressure situationCreative thinking and problem solving skillsWhat We Offer:Global maternity and parental leaveCompetitive benefits packagesVacation, compassionate leave, sick days, and flex daysAccess to online services for families and new parentsExtensive winter holiday office closuresSummer Fridays (off at 3:00 PM local time every Friday)Diversity and Inclusion Board with 13 affinity groupsInternal learning and development programsEnterprise-wide employee discountsThe Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible! CM new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 2 days per week.The ask stems from our want to:Strengthen opportunity for continuous learningImprove collaboration and team relationshipsIncrease employee engagementWe understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.
