The Project Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Primary focus on creating and launching solutions in support of Project Management governance and performance in adherence to Citi Program Management Policy (CPMC), guidance from Operations Centralized Program Management Office (PMO) leadership. Developed communication and diplomacy skills are required in order to guide, and influence others, in particular colleagues within the PMO. Provides advice and counsel related to project management governance and disciplines.Responsibilities:Advise and provide direction to organizational leaders on methods to improve capabilitiesDevelop curriculum for a virtual organizationLeverage, promote, and communicate PM best practices across the organizationManage and enable team members to achieve organizational objectivesPrepare, support and help individuals/teams drive organizational changeLiaison with Organizational Program Management OfficePrioritize and manage multiple deliverablesMonitor development programs and PM tools -- identify areas of improvement and future training needsDevelop Leadership dashboard and scorecards for PM Quality reporting to drive effective governance and ascertain where process improvements opportunities existCreate efficiencies and identify ways to drive common practice/process and work with leadership to optimize alignment, as requiredOther duties, as requiredWork with team counterparts to drive a consistent and uniform change experience using Change Readiness best practicesPartner with PMO leadership team to develop timely, engaging, and relevant communications including:Technology release communicationsProcess change announcementsBest Practice updatesDevelop communication templates to be utilized by Centralized PMO (CPMO) leadership team when communicating with stakeholders at all levels of the organization (officer through Managing Director)Lead CPMO meetings with leadership, stakeholders, presenting upcoming changes to raise awareness and remediate potential issues prior to launchDesign and deliver training to staff members on system changes and process improvements.Lead the charge on adoption and training on the Project Tracking System (PTS)Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team.Prepares, maintains, and submits clear and concise performance reports and capacity/management reports.Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled.Promotes good working relationships across project management team, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders and its sponsors.Qualifications:6-10 years of project management experience; successfully launching process improvement initiativesPMP or ACP certification strongly preferred, Six Sigma a plus.Self-starter with experience at handling organizational change in a process-driven project environmentComfortable working in environments where you'll need to manage and engage with teams that need to balance both client-centricity and internal/external controlsExcellent interpersonal and organizational skills, able to handle diverse situations, multiple initiatives and changing prioritiesStrong communication skills with the ability to influence, manage and articulate clearly to project stakeholders and senior managementExtensive experience working with various control partners and demonstrated success to strict adherence of control framework, policy and proceduresLead through influence skills – ability to engage, motivate, drive results, and hold a diverse set of colleagues across the organization accountable for attaining set goals and objectivesCritical thinker with problem solving capabilitiesPositive, can-do attitude; does what it takes attitude to drive successAttentive to detail and have confidence with metrics, performance tracking, reports, and presentations. You are proficient with MS Project, Excel, Access, or other analytical tools associated with project managementExcellent presentation and MS PowerPoint skillsBroad understanding of practice management and performance improvement strategiesAppropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparencyKnowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics.Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.Education:Bachelor's/University degree or equivalent work experience------------------------------------------------------Job Family Group:Project and Program Management------------------------------------------------------Job Family:Project Management------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:San Antonio Texas United States------------------------------------------------------Primary Location Full Time Salary Range:$103,920.00 - $155,880.00In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Anticipated Posting Close Date:May 22, 2024------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity reviewAccessibility at Citi.View the "EEO is the Law" poster. View theEEO is the Law Supplement .View theEEO Policy Statement .View thePay Transparency Posting
