Salary 75,000 - 95,000 USD per year Requirements: - - Associate degree required, Bachelor's or Master's degree preferred; healthcare-related specialization preferred (e.g. Healthcare Administration/Management, Public Health, Medical Informatics, etc)
- 3+ years of management/operations experience at care delivery organizations, health systems, or provider groups required (5 years preferred); experience in value-based care, home health, and multi-site operations a plus
- Experience working with interdisciplinary teams (i.e. clinicians and non-clinical teammates) with 3+ direct reports
- Previous P&L ownership a plus
- Start-Up, market-entry, implementation, or turnaround experiences a plus
- Medical Assistant, Licensed Practical Nurse, or Registered Nurse experience preferred, but not required
- Proficiency in data analysis and knowledge of applicable regulations and state and federal laws
- Ability and means to travel as needed promptly to locations that may have limited access to public transportation; proof of liability and property damage insurance on the vehicle used is required. *DRIVER REQUIREMENTS: Licensed for a minimum of 5 years. No vehicle-related suspensions/reinstatements, DUI, reckless driving, or felony convictions within the last 7 years. Multiple violations and accidents within the last 5 years would be subject to review.*
Responsibilities: - - Data-driven management of team/pod to achieve market goals and targets for key performance indicators, including access to care, patient engagement and retention, utilization and cost, quality/HEDIS, employee satisfaction and retention, financial, and operational metrics.
- Day-to-day operational market support, including management of team/pod schedules to meet patient and operational needs, oversight of clinical and operational task completion, oversight of team huddles, managing patient complaints and grievances, and overseeing vendors and clinical supplies.
- Day-to-day clinical market support, including monitoring urgent situations and being available to support the team in addressing urgent care needs, resolving barriers to care, preventing unnecessary ER/admissions, and successfully managing care transition episodes as needed.
- Personnel management of medical assistants, community health workers, and care navigators, including hiring, onboarding, training, management to role-based key performance indicators, ongoing performance management, and support for career development of new and current staff.
- Participate in interviewing, hiring, and training of new market/pod team members.
- Ensure team adherence to compliance policies, procedures, and standards of conduct including all applicable laws and regulations.
Technologies: - Support
More:
Are you looking to disrupt healthcare and be at the forefront of innovation? ConcertoCare is bringing care to those who need it most, where they need it most – in their homes. We are seeking a Practice Manager to be a core member of our multi-disciplinary Team advancing in-home and community-based care to patients with complex needs. This is a remote position based in Washington state with occasional field visits. *Must reside in Washington *and be able to travel in state periodically to support or visit the field team.
*Why ConcertoCare:*
- Stable weekday schedule M-F, No on call
- Generous Paid Time Off and Holidays
- Comprehensive benefit package
- 401K plans with contribution matching
- Resources to support wellness and mental health
As part of our market leadership, the *ConcertoCare Practice Manager* serves as the *operations leader* and is responsible for managing the performance of an interdisciplinary team within a value-based care framework.
*Why ConcertoCare?*
- Help our providers build *meaningful relationships* *with patients*, delivering proactive and timely care aligned with what matters most to our patients.
- Enjoy a *collaborative team-based approach to care*
- Develop and nurture an innovative, value-based clinical model focused on caring for patients with complex needs who are inadequately served by traditional healthcare delivery systems.
_Base Salary/ Wage Range $75,000 to $95,000 plus annual bonus. Compensation for the role is commensurate with the candidate's qualifications, skills, competencies, and experienc. ConcertoCare offers a competitive total rewards package, which includes full healthcare coverage, a 401K with match, and a broad range of other health, wellness, and financial benefits.
*We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.*
*ConcertoCare is an Alcohol/Drug/Smoke-Free Workplace*
