Patient Service Representative

Job summary
We are looking for a Patient Service Representative in Parkersburg, West Virginia to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-based environment.
Job seniority: entry level
Responsibilities
• Answering Telephones• Scheduling Appointments• Maintaining Appointment Book• Confirming Appointments• Follow up on no shows/cancellation of Appointments• Register Patients on sign in sheet• Post charges and payments to patient accounts• Checking voice-mail on a daily basis• Maintain a clean and friendly waiting area for patients
Requirements
• Experience working in a dental, medical, or other health-care office, preferred• Knowledge of insurance plans (HMO/PPO), is a plus• Experience answering telephone• Must have exceptional customer service skills
Key Skills Needed
• Exceptional customer service skills• Experience in answering telephone• Knowledge of insurance plans (HMO/PPO)• Experience working in a dental, medical, or other health-care office