Parts Counter Salesperson

Parts Counter Salesperson Department : Parts



Reports to : Parts Manager or Parts Lead



Purpose:


Responsible for selling, receiving, and delivery of parts, attachments and accessories. In addition, performs in-store customer service, overall organizational promotion, and stocking duties. Greet customers and provide assistance.



Responsibilities: Look up and ordering of Parts for John Deere equipment using JDPOINT ordering system & PMPRO catalog system. Look up and ordering of Parts for Other Vendors using their website catalogs. Sells & orders parts required to fill customer needs using PFW business system. Promotes and sells products and/or services to meet customer needs. Supplies Service Technicians with parts as required. Assists with preparing and maintaining merchandise displays. Assists in keeping parts department clean and orderly. Follows up on shortages and expedites issues by reporting to the manager. Assists in maintaining all departmental tools, equipment, and vehicles are in good working order. Perform other related duties assigned by Managers. Experience, Education, Skills and Knowledge: Basic data entry/keyboarding skills. Basic machinery knowledge. Parts Educate - Required to have 20 credits per year of John Deere training as well as training requested by their Parts Manager. Ability to use the JD Pathways /John Deere Parts Catalog computer application and Vendor Websites for parts look up and ordering. Ability to learn PFW business system for invoicing, receipting and ordering parts for customers. Ability to work in a team environment. Ability to lift items weighing up to 75 lbs. High School diploma or equivalent experience. Forklift license required.