The Parts Advisor position will oversee parts operations within the service center to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. This position acts as the primary parts salesperson. The Parts Advisor is an integral part of the service experience. The Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to strive for perfection within a fast-paced environment.
The Role:
Communicates, enforces, and monitors effective parts department processes
Promotes and merchandises parts and accessories according to Lucid guidelines
Maintains an accurate and effective parts inventory control system that includes perpetual and annual inventories, as well as proper counter procedures
Create estimates as required by technicians and advisors
Order inventory and special-order parts for jobs
Receive parts orders
May be required to work evenings, weekends, and holidays
Must be able to travel occasionally if needed for a week or more
Have a passion for sustainable transportation and changing the automotive industry
Qualifications:
High School Diploma, GED or relevant work experience
Previous experience in a parts department environment – luxury preferred
Excellent written and verbal communication skills
High level attention to detail and accuracy
Ability to multitask while maintaining high level of accuracy
Ability to analyze and interpret internal reports
Able to effectively work both individually and within a group in a high-paced environment
Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
Must possess a valid driver license
Advantageous Experiences:
AA/BS in either Automotive Technology or Business Management, or equivalent work experience
Knowledge of HV systems, LV systems, and EV powertrains
Start-up experience and related fast-paced environments
Previous OEM Parts training
