Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation. KNOWLEDGE, EXPERIENCE, AND COMPETENCIES:
• Education/Training: High School degree, some college preferred. Possess product knowledge of hardware / commercial / consumable products along with a willingness to learn.
• Experience: Sales experience with retail and/or business customers, ability to establish relationships with customers and fellow associates. o Outside sales experience and proven track record of success at cultivating new accounts and establishing profitable relationships.
• Skills/Knowledge: Excellent communication skills, ability to read customer personalities, organizational ability, high attention to follow up, and strong time management skills. o Analytical and pricing knowledge with the ability to conduct comparison analysis and make sound decisions a plus. o Knowledge of retail computer systems, MS Word and Excel a plus.
ACTIVITIES
Account Development
• Strengthen relationships with existing business customers and increase their purchases
• Manage a prospect list based on business customer prospects and follow up appropriately
• Follow up on customer needs based on outside activities
• Maintains sales & gross margin and is responsible to maintain discounts and review in accordance with the store business discount policy
• Create/manage the process for customer quotes and orders
Inventory
• Validate inventory levels to meet expectations set with business customers
• Manage the sourcing of product for special orders and determine if the demand warrants adding to store inventory mix
• Ensure orders are received, maintained in the designated area and customers are notified for pickup/delivery
Sales Calls
• Conduct sales calls with current customers, prospect with new customers and follow up on opportunities in a timely manner
• Manage supplies at customer location including inventory levels, create orders and deliver supplies based on customer needs.
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
