Operations Supervisor

Position DescriptionOperations Supervisor
To supervise the assigned shift in the unloading, storage and load out of metal alloys and other bulk commodities in a safe and efficient manner. Supervise the union-represented employees, create and manage the work schedule on a daily basis, assist in supervising the maintenance, observe and train the employees per the KM SQE (safety-quality-environment) program.
 MANAGE AS A BUSINESS LEADER
 1. Secure and Grow Base Business (Increase service offering to current client base)
 2. Identify growth opportunities; execute 1 expansion project per terminal.
 3. Manage P&Ls to preserve operating margins and achieve EBITDA (Earnings Before Interest Taxes Depreciation Amortization) Targets
 4. Understand profitability of each customer and commodity
 5. Participate in developing the facility forecast to achieve 95% accuracy (final week to actual).
 6. Develop competition and market understanding and develop business strategy to exploit both
 7. Develop and properly manage KPIs (Key Performance Indicators) and MOEs (Measurements of Effectiveness)
 8. Participate in developing the 72 hour planning cycle (review last 24, confirm current 24, forecast next 48)
 ACT AS A RISK MANAGER
 1. Identify abnormal safety, environmental and operational issues and mitigate associate risks and mitigate associated risk.
 2. Understand facility operational and mechanical limitations and prevent service failures
 3. Understand EHS compliance requirements and prevent regulatory exceedance
 ENGAGE AS AN EMPLOYEE MOTIVATOR
 1. Coach, teach and mentor direct reports to achieve established goals
 2. Develop a collaborative work environment which includes employees at all levels
 3. Effectively communicate and enforce standards across the workforce
 4. Effectively recognize employees for exceeding the standard
 5. Identify and address employee issues at the terminal level
 6. Identify and develop a plan to change or remove non-performers

Position Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Supervises shift operations, maintenance, technical and administrative activities in a manner consistent with safe company operations.
• Supervises the development of terminal personnel including safety, environmental awareness, employee conduct and operational cross-training.
• Assures the utilization of specific controls, procedures and safety criteria for each of the terminal functions.
• Assess and recommend new procedures to reduce costs and improve productivity.
• Understand the operations and has the ability to supervise union employees effectively, safely, and professionally.
• Requires availability to support Terminal Management and assist in managing multiple shifts, including the cement facility that may operate 24 hours 7 days a week during barge-rail-truck operations.
• Requires the ability to supervise and support numerous operations simultaneously including the Process operations - o rebar and other steel unloading and loading, loading and unloading of multiple grain products o salt loading and unloading, loading Frac sand rail cars o other bulk commodities o cement unloading by rail and barge 
•Support new business as it arrives.
• Work hours supporting the movement of seasonable commodities which may include weekends and holidays.
• Support the Kinder Morgan SQE culture by demonstrating and leading others to adhere to the 14 points of SQE (Safety Quality and Environment), understanding, engaging and leading by KM's Six Core Principles (1. Safety Will Not Be Compromised 2. Environmentally Compliant and Responsible Operator 3. Ethics and Integrity 4. Commitment to Employees and Resources 5. Customer Service and Fiscal Responsibility 6. Quality Focus), and support our mission to "Do the right thing every day."

Position Requirements:
 Associate's degree (A.A.) or equivalent from two-year college or technical school.
 PREFERRED EDUCATION:
• Bachelor's degree in engineering or operations management.
 EXPERIENCE:
• 3 to 5 years of progressively more responsible industry-related experience within production operations.
• Demonstrated knowledge and experience relative to bulk operations including experience with rail loading and unloading, truck loading and unloading, and barge loading and unloading.
• Demonstrated knowledge of electrical control systems, PLC systems, hydraulics, pneumatics, and mechanical issues related to the bulk transfer industry.
• Basic understanding of bulk transfer equipment such as grain legs, conveyors, mobile equipment such as cranes, forklifts and medium wheel loaders, and understanding the cement unloading equipment.
• Experience planning work crews including changing priorities in order to support customer needs.
• Prior supervisory experience of a union-represented employee workforce.
• Demonstrated ability to influence others to adhere to Company policies and procedures.
• Experience communicating in-person to staff and supporting team members.
• Conducting safety meetings in compliance with company policy in a professional manner.
• Experience with incident investigation, reporting safety near misses , security and environmental incidents.
 CERTIFICATIONS, LICENSES, REGISTRATIONS:
• A satisfactory driving record as determined by Kinder Morgan Inc. and a current, valid State driver's license are required.
 COMPETENCIES, SKILLS and ABILITIES:
• Strong supervision and planning skills in a union environment and with demonstrated ability and practical judgment to handle diverse and/or complex operations problems.
• Ability to take initiative and demonstrate self-direction.
• Ability to work with co-workers as a team to accomplish defined goals in a challenging environment. Must be flexible and able to work effectively in a team environment and consistently maintain a professional and respectful demeanor/attitude with co-workers, clients, vendors, and regulatory agencies.
• Ability to negotiate priorities to support terminal initiatives and achieve business goals.
• Excellent communication skills, both person to person and electronic communication.
• Effective motivational, and coordination skills.
• Excellent math skills (addition, subtraction, multiplication, division, percentages, and fractions).
• Maintain regular dependable attendance and high level of ethical performance and conduct.
• Proficiency with Microsoft Office Suite and email systems.
• Must demonstrate self-accountability keeping required work schedules, focusing attention on details, and following work rules with minimal supervision.
• Organizational skills and the ability to prioritize tasks are essential.
• Must be a problem solver with the ability to find resolutions.
 PHYSICAL DEMANDS:
• Must be able to wear the standard 5 Points of PPE; examples, but not limited to: (Hard Hat, Safety glasses-Goggles, KM uniform, Gloves, Rain Gear, Steel Toe Boots, personal fall protection, hearing protection, and personal floatation device.)
• Employee must be physically capable of completing and satisfying all training requirements as stipulated by local, state or Federal agencies and/or Company policy.
• Physical activities include, but are not limited to: talking, hearing, standing, sitting, walking, climbing ladders and platforms, bending, kneeling, crouching, stooping, crawling, lifting, pulling, pushing, hand gripping, writing and typing.
• Visual activities include, but are not limited to: Perceiving attributes of objects (densities, temperatures, sizes, shapes, and colors), utilization of schematics, service literature, diagrams, SSPs, policies, etc.
•Hearing Activities Include, but are not limited to: Acknowledgment of audible safety alarms, emergency communications, personal communications, telephone and radios.
• Personal Safety Activities Include, but are not limited to: Use of protective clothing, PFDs, gloves, hearing protection, respirators, hard hats, safety glasses, safety shoes, CPR, first aid.
• Ability to climb ladders and work at heights in excess of 100' feet off the ground.
• Ability to navigate platforms and uneven surfaces on a frequent basis.
• Ability to perform work over waterways, such as barges.
• Ability to work in extreme weather conditions including outdoors in extreme cold temperatures, rain, wind, snow and heat.
• Must be able to climb stairs both inside and outside and frequently lift 50 lbs. and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects.
• Ability to work on nights shifts, including overnight hours and weekend shifts.
• Other typical hazards include noise, dust, vibration, poor ventilation and moving machinery.
 WORKING CONDITIONS:
• Open to a rotating work schedule. Weekend, overtime and holidays as required. Typical 9-12 hour shifts required. Day shift required during winter seasons and training period. Afternoon and night shifts during the barge unloading season.
• Will be required to carry a company-provided cell phone, available to respond during working and non-working hours as required; maximum response time to call-outs is one (1) hour.
• Ability to work in an environment that includes alloy dust, cement dust, grain dust, and salt.
• Maintain regular dependable attendance and high level of performance.
• Open to a rotating work schedule. Weekend, overtime and holidays as required. Typical 9-12 hour shifts required. Extended shifts during the barge unloading season.
• Subject to 24-hour call-out, including nights, weekends and holidays.
• 80% of work is performed outdoors leading and directing staff and conducting terminal traffic management. Outdoor conditions consist of hazards including exposure to situations with a risk for injury such as proximity to moving equipment, electricity and working in high places and over water.
• Office Work: 20% of work is performed indoors. An average day includes standing, sitting, walking, lifting, bending, kneeling, crouching, stooping, pulling, pushing, twisting, finger dexterity, reading and writing associated with required documentation, file updating, telephone and radio communication, and computer operation.
 SUPERVISORY RESPONSIBILITY:
• Supervising operational crews of union-represented employees.
 OTHER: • Successful completion of a drug screen and background check upon offer.

EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.