We are hiring a hardworking Night Manager to join our productive team at Ramkota Hotel - Casper in Wyoming, MI.
Growing your career as a Full Time Night Manager is a terrific opportunity to develop competitive skills.
If you are strong in planning, presentation and have the right initiative for the job, then apply for the position of Night Manager at Ramkota Hotel - Casper today!
Position Overview:Provide the leadership expertise that ensures the effective and efficient operation of the hotel in the absence of departmental management and the General Manager, by supervising all departments in accordance with hotel policies. Shares in the responsibility for safety, security, and overall operations in over night shifts and in the absence of department and the General Manager. This helps ensure the highest levels of guest and associate satisfaction while maximizing operational quality and efficiency.Essential Functions:Provides direction and coordination for hotel personnel in the absence of the General Manager.Directs and coordinates various services related to operations.Assumes responsibility for supervision of operations and staff in absence of appropriate department manager.Communicates summary of nightly activities and concerns with appropriate department managers and General Manager, by completing the daily written log.Assumes responsibility for overall security of the hotel.Ensures proper guest relations by resolving and taking appropriate actions on all customer complaints and problems.Maintains hotel's cleanliness in accordance with policy, by conducting regular inspections and taking appropriate action when necessary.Other duties as assigned.Must be proficient with the front desk duties of checking in/ out guests and the front desk operating system.Other Functions:Uphold and abide by the policies in the Associate Handbook for your position. Follow these policies, rules and regulations for the safe and effective overall operation. Teach and enforce all existing and new policies and procedures. Must have commitment to company values.Maintain a positive and inspirational coaching approach to working with and supporting your associates. Create and maintain a positive work environment through team building. Be proactive to assure your property has a "harassment free" work environment. Report any harassing behavior immediately.Directly facilitates open employee communications to discern and respond to any grievances that may arise. To then further address those grievances that merit correction.Serve as a role model for managers and staff in terms of:ProfessionalismAttitudeRespectCommunicationAppearanceConductCooperationTrustMaintain at least a 40-hour average annual work week schedule, as discussed and directed by the GM.Verify staff is in proper uniform and adheres to appearance guidelines. Confirm staff conducts themselves in a professional manner.Help to maintain a proactive Worker's Compensation program. This will help to ensure the safety and well-being of our employees. In the event an employee is injured, verify a First Report of Injury form is completed by each applicable department manager within 24 hours of the incident. Confirm that all Worker's Compensation forms get filled out and submitted. Help monitor a proactive Back to Work approach.Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all schedule training sessions and meetings is required.Qualification Standards:The individual must possess the job knowledge, skills and abilities, as well as be able to explain and demonstrate that he or she can perform the essential functions of the job. This being with or without reasonable accommodation, using a combination of knowledge, skills and abilities.Education: High School Diploma or GEDCollege degree in hospitality management preferred.Experience: Minimum 2 years' experience in hotel management or strong leadership role required.Specific job knowledge, skills and abilities:Communicate effectively with staff and guests, verbally and in writing. This being done with a strong understanding of the English language.Possess and demonstrate supervisory and training skills.Operate computer and navigate property management system.Act independently with minimal or no supervision, taking on the role of team leader.Ability to maintain compliance with all local, state and federal laws and regulations.Ensure that guest satisfaction is consistently obtained and maintained.Ability to make sound decisions with only general policies and procedures available for guidance.Possess and demonstrate supervisory/management skills.Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, labor relations, and corporate and property-specific policies.Physical Demands:Most tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.Requires the ability to sit, walk or stand during long lengths of time. Climb steps in hotels that do not provide elevators.Exert well-paced ability to reach other departments of the hotel in a timely basis.Requires ability to lift 15 lbs. occasionally.Travel by car and by air occasionally.Requires grasping, writing, standing, sitting, walking, repetitive motions, listening ability and visual acuity.Requires manual dexterity for operation of all necessary equipment.Appearance Guidelines:Business casual attire is required. See manager dress and appearance guidelines. Also, one must maintain a neat, clean and well-groomed appearance.
Benefits of working as a Night Manager in Wyoming, MI:
? Learning opportunities
? Advancement opportunities
? Competitive salary
