Job Description
Job Description
Summary of Position:
The Network Engineer is responsible for architecture, support, routing, switching, documentation, troubleshooting, transport topologies, network hardware, security, VoIP, customer relations, and all services within the infrastructure. It will provide the client with expert network design and daily operational support of the enterprise-wide network, including participation in planning, installation, maintenance, management, and coordination.
Essential Functions:
Provide network administration for enterprise-wide support, installation, maintenance, management, and coordination of the Client's local and wide area networks
Plan, install, and maintain network equipment, security devices, and related hardware and software to maintain optimal performance and operation
Assist in data center installs, provision network access ports and physical cable infrastructure for data center systems
Ensures LAN/WAN environments are secure, and appropriate recovery and redundancy issues are addressed.
Work closely with the Security team in applying standards necessary to keep the network safe and secure from interruption
Monitor performance of network devices to identify problems and bottlenecks, and provide evidence when it is not the network
Monitor operations, identify and correct problems, and forecast resource requirements
Work on network projects, independently and as part of a team, including routing protocol integrations; software upgrades; wireless networking initiatives; and security
Create new and update existing documentation
Mentor and provide technical guidance to Service and Support staff or less experienced Network Engineers
Able to act as Technical Lead on projects, determine implementation approach, proactively suggest implementation improvements and technology standards to clients
Take lead on projects, coordinate and supervise other project resources to ensure the overall project is completed successfully
Coordinate and suggest internal process improvements that will enhance Denali's ability to deliver outstanding service
Provide clients with solutions to better support their stability and growth needs
Will need to comprehend, analyze and research problems of a complex nature, make judgment decisions and recommendations as to their solution
Competencies:
Ensures Accountability
Tech Savvy
Communicates Effectively
Values Differences
Customer Focus
Resourcefulness
Drives Results
Plans and Prioritizes
Decision Quality
Self-Development
Work Environment:
This job operates in a professional office environment. This role routinely uses computers and other standard office machinery including but not limited to emails, faxes, multi-line phone, scanner, and others as deemed necessary.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.
Required Education and Experience:
Bachelor's Degree preferred
5-10 Years of Experience
Qualifications:
Bachelor's Degree in Computer Science or related field or equivalent experience
CCNA, CCNP, CCIE a plus
5 years as a network engineer or manager in an IT organization supporting >5K network devices
At least three years of experience with Cisco, Juniper, and Foundry equipment; Foundry and Juniper Certifications
Advanced knowledge and expertise in local and wide area networking, wired and wireless communications
Experience with enterprise network monitoring and management frameworks
Ability to identify opportunities and specifications for automation to eliminate the need for repetitive manual work
At least 3-5 years of experience with LAN and WAN technologies + wireless, to include:
Experience with packets captures, routing protocols, security, wireless, network node scanning, VPNs, firewalls, network management platform, and ITIL framework
Experience with installation, operations, maintenance, and support, to include routers, switches, hubs, sniffers, cabling, firewalls, IDS, VPN, Radius, Tacacs+, LDAP, etc.
Advanced-level knowledge, experience, and ability troubleshooting and producing designs that leverage protocols such as MSTP, 802.1q, 802.1AX, TRILL, OSPF, ISIS, BGP, MPLS, LDP, etc
Working knowledge, experience, and ability with TCP internals and other L4-7 protocols and technologies such as SSL, HTTP, DNS, NTP, Local Load Balancing, Global Load Balancing, Netmon/Wireshark, etc
Knowledge of software applications, and MS Office (Outlook, SharePoint, Word, Excel & Visio)
Advanced understanding of security engineering experience, including firewall rule set construction and management, Intrusion Detection Systems, and network access control systems
Strong problem-solving, decision-making, and customer service skills
Strong documentation and communication skills in both verbal and written forms
Able to effectively present information and respond to questions from managers, clients, and customers
Able to read, analyze, and interpret documents and technical procedures
Able to solve practical problems and deal with a variety of concrete variables in situations where some standardization exists
Able to effectively prioritize heavy workload, meet tight deadlines, and solve a range of problems in straightforward situations
Able to respond quickly in emergency situations and provide 24/7 on-call assistance as needed
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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