Title: Net Metering Project Coordinator
Duration: 3 Months
Location: Tualatin, OR
Work Hours: 8am to 5pm ; Local candidates only
Description
Requires specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience Completes work with a limited degree of supervision Likely to act as an informal resource for associates with less experience.
Team of 4. Consists of processing high volumes of applications on a daily basis and providing customer service to installers for the Net Metering program. Require coordination and collaboration with other departments to progress the application through the process on a cloud based system.
Key Responsibilities
Process Project Applications Processes and responds to inquiries and/or applications for specialized customer programs (e.g., net metering, solar payment)
Determines completeness of applications according to tariffs and company requirements
Determines level/tier of project and whether more study is required before approval.
Coordinates with all parties to ensure completion of appropriate documents.
Project Planning and Support Works with project manager(s) to develop project scope, requirements, schedule and deliverables.
Develops purchase orders for equipment for customer interconnection with grid; monitors, tracks and reports to management and/or senior staff and others on project status and milestones.
Coordinates project review meetings and other meetings, such as site visits for testing and commissioning projects.
Customer Support Tracks and assists in resolving customer issues; maintains database of issues and resolutions.
Coordinates with protection, metering and billing to facilitate smooth interconnection for customers; determines billing amounts and verifies payments made; resolves disputes and billing discrepancies.
Develop and Communicate Procedures Develops and maintains manuals; analyzes and documents procedural changes and improvements for maintenance contractors; prepares emergency procedures for customers.
Clearly communicates operating/performance standards and procedures to customers, strategic partners, internal departments, consultants and contractors.
Benefits Required Skills & QUALIFICATIONS
5 years experience with solar, energy, electric vehicles, construction or related field.
How many years of experience are you looking for? 2 with degree
Utilities experience not required but would be great to have.
Certification Requirements (Any Preferences): None
Top 3 Must-Haves (Hard and/or Soft Skills):
1. Detail oriented
2. Time management
3. Multi-tasking
Top 3 Nice-To-Haves (Hard and/or Soft Skills)
1. Soft skill
2. Strong communication skills
3. Team player
