Medical Office Receptionist

We are looking for a dependable and driven Front Office Coordinator to become a part of our team at Primary Express Care. The role involves supporting the front office, patients, and clinicians at any designated location, managing patient interactions, check-in/out procedures, phone inquiries, in-person and remote patient assistance, scheduling follow-up appointments, and addressing various patient account and care-related concerns with top-notch customer service. The ideal candidate should have attention to detail, multitasking abilities, a friendly demeanor, teamwork skills, professional conduct, and a commitment to delivering exceptional customer service. The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team. If this sounds like you, apply today!Responsibilities:Greet and assist patients in a polite manner, while handling all necessary paperworkReview and process initial assessment paperwork and ensure completionManage phone calls, schedule new patient appointments, and provide support for various patient inquiries and requests.Help patients with scheduling follow-up appointments, rescheduling as necessary, and managing both telehealth and in-person appointments.Regularly review the schedule to ensure appointment accuracy and make any necessary adjustments.Maintain the cleanliness and organization of the office's common areas.Perform general office tasks, including sorting mail, scanning documents, and completing other assigned duties from the office manager or doctor.Qualifications:No prior experience is required as training will be provided.Fluency in Spanish is essential.Must have the ability to multitask effectively.Should be capable of working both independently and as part of a team.About Company:We are a growing medical organization that enhances patient's lives by improving access to primary care services.This is a full/part-time position.