Mailroom Specialist I

Job summary
Responsible for processing incoming and outgoing mailSorting and scanning client payments and correspondencePreparing deposits and client-specific deliverables
Job seniority: entry level
Responsibilities
• Open, sort, and distribute incoming mail• Obtain payments and correspondence from various sources• Prepare payments for deposit into client bank accounts• Identify and address check and payor errors• File checks, explanations of benefits, and misc. correspondence• Prepare daily courier chain of custody for deposit accuracy• Prepare weekly client deliverables and reconcile payments• Conduct all job tasks, duties, and interactions professionally• Support and demonstrate company mission and values• Populate data fields from scanned images• Process and track mail in a timely and accurate manner• Provide administrative support for other departments• Scan documents into software program• Perform other necessary tasks as assigned
Requirements
• High School Diploma• Strong sense of confidentiality and professionalism• Flexibility to work extended hours• Strong sense of teamwork and interpersonal skills• Ability to learn and work within specific client requirements• Highly organized with multitasking abilities• Good communication and critical thinking skills• Ability to function well within a cross-functional team setting• Willing and able to adapt to changes• Strongly prefer prior experience in payment handling and/or mailroom or lockbox procedures• Knowledge of HIPAA requirements and regulations• Working knowledge of Excel and Adobe Acrobat
Key Skills Needed
• Strong sense of confidentiality• Excellent organizational skills• Good communication skills• Ability to work in a fast-paced environment• Attention to detail• Strong teamwork skills• Ability to adapt to changes• Knowledge of HIPAA requirements• Proficiency in Excel and Adobe Acrobat