Live Chat Associate

Job Description:

DaVita HealthCare Partners is seeking a passionate and resilient Live Chat Associate to join our team in New York City. As an entry-level position, this part-time role is perfect for individuals looking to gain experience in the healthcare industry and develop their customer service skills.

Responsibilities:1. Engage with patients and healthcare providers through live chat to provide support and assistance.2. Resolve customer inquiries and issues in a timely and professional manner.3. Collaborate with team members to ensure a seamless customer experience.4. Stay up-to-date on product and service offerings to effectively address customer needs.5. Use problem-solving skills to identify and troubleshoot technical issues.6. Maintain accurate records of customer interactions and follow-up as needed.7. Continuously strive for innovation and improvement in the live chat support process.

Requirements:1. No prior experience required, but a strong desire to learn and grow in a fast-paced environment.2. Excellent communication skills and attention to detail.3. Ability to think creatively and adapt to changing circumstances.4. Must be able to work independently and as part of a team.5. Basic knowledge of computer systems and software applications.6. Passion for helping others and making a positive impact in the healthcare industry.

Personality Traits:- Resilient- Passionate

Soft Skills:- Innovation- Problem-solving

Benefits:- Retirement plan- Free food- Medical coverage

Working Environment:Join a diverse and dynamic team at DaVita HealthCare Partners where you will collaborate with colleagues worldwide, fostering a global village mentality. Our supportive work environment encourages growth and development, offering opportunities for career advancement.

Deadline to Apply:May 7, 2024

Equal Opportunity Statement:DaVita HealthCare Partners is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.