Job Description
Who We Are
Night Market is a full-service Commerce agency that builds brands, performance programs, and shopping experiences to enable businesses in accelerating Commerce sales growth.
We opened our virtual doors in February of 2020, born in the midst of a transformation in Retail and eCommerce that has shaped and sharpened our capabilities and approach, and have been partnering with leading brands to fuel commerce ever since.
We were founded on the understanding that brands looking to succeed in today's rapidly evolving commerce landscape need a new breed of "digitally native" partner that truly understands how to win in the new digital aisle. Created with this focus and as an integral part of Horizon Media, the largest independent media agency in the U.S., we break down the silos between media and shopping experiences to help optimize the full modern consumer path to purchase, from discovery through conversion.
At Night Market, we understand the value that different experiences, skills and perspectives can bring to both our team and our clients, so we strive for an environment where our employees feel welcomed, supported and empowered. Our simple recipe for team success is to hire talented people (thinkers, doers, dreamers, makers) challenge them and give them every opportunity to grow.
Job Summary
The Lead Quality Assurance (QA) Analyst reports into the VP, Creative, and will ensure our client's creative and experience work is completed to the highest standard - whether an advertisement, landing page, website, app, or other asset.
The Lead QA Analyst is responsible for quality assurance and testing of responsive emails, paid media ad formats, OLA, landing pages, website or app experiences, and advanced creative components such as rich media or animations. You'll not only heavily collaborate with creative, web development, and adjacent teams- you'll be the final check point in ensuring a bug-free, visually precise, content-complete experience. If you're someone who loves to collaborate and enjoys building component-driven creative & websites with a sharp eye for detail, this position is for you.
You will be successful in the role if you are detail-oriented and invested in delivering optimal marketing and experiences to end users. You will enjoy this role if you are passionate about helping businesses build those experiences - while contributing to the growth and innovation behind our agency's ever evolving offering. We are looking for a knowledge sharer who is willing to establish best practices and set the example for QA practices across the organization. We want someone who understands both creative requirements and web experiences (with related technologies), excited to be a part of a fun and innovative team.
What You'll Do
60% Creative QA
Work with the creative team to ensure a smooth quality assurance process and incorporation of that process into delivery of client creative, whether in a pre-production or live environment
Align closely with the Project Management organization, through collaboration with the assigned Creative PM
Develop best practices around QA for the creative and adjacent teams
Review any creative deliverable to ensure that it has the right copy, imagery, functionality, sizes, usability, and visibility before it is handed off to the Account Team and Client, to ensure a 100% confidence work is delivered error free
Test content as needed in any applicable pre-launch / staging environments to ensure there is front end functionality
Provide feedback as necessary where design has errors or does not match with quality assurance
30% Website & Technical QA Work with the website development team to ensure a smooth quality assurance process and incorporation of that process into delivery of client creative, whether in a pre-production or live environment
Align closely with the Project Management organization, through collaboration with the assigned Technical PM
Develop best practices around QA for the web development and adjacent teams
Review any final rendering of website development work to ensure that it has the right copy, imagery, functionality, sizes, usability, and visibility before it is handed off to the Account Team and Client
Write and complete QA tests for web experiences, creation of specifications, QA plans, and execution of QA processes to ensure a 100% confidence work is delivered error free
Test content as needed in any applicable pre-launch / staging environments to ensure there is front end functionality
Provide feedback as necessary where experience has errors or does not match with quality assurance
5% Internal Marketing & Sales QA Lead QA of internal Night Market marketing and sales collateral, such as RFP responses, new customer proposals, or website content revisions
5% Internal Processes Build relationships with other departmental staff, focused on understanding needs along with opportunities for improving processes
Engage and educate staff on the value of QA and QA best practices
Become an active part of a team where growth, inclusiveness and culture are valued
Preferred Skills & Experience Bachelor's degree in a relevant field, e.g. business, marketing, communications
5+ years of experience in marketing related quality assurance (QA)
At least 2 years in creative QA supporting design and copywriting
At least 2 years in website and technical QA supporting web development
A mindset for planning and organizing with clear processes / controls-An ability to juggle multiple assignments and take ownership of projects
A strong understanding and appreciation of collaboration with teams
Communication skills to solicit feedback and resolve content or structure issues collaboratively and proactively
Comfortable in a startup environment: hard working, resourceful, flexible, resilient, positive, able to handle imperfect information, real-time problem solving and rapid change
Certificates, Licenses and Registrations Training and certification in some relevant types platforms mentioned above preferred
Willingness and desire to get trained and certified on additional platforms is required
Physical Activity and Work Environment
No requirements for physical activity and work environment.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Horizon Media is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Salary Range
$100,000.00 - $140,000.00
A successful applicant's actual base salary may vary based upon, but not limited to, skill sets, experience and training, licensure/certifications, and equity. As an organization, we take an aptitude and competency-based hiring approach. We provide a competitive total rewards package including a discretionary bonus and a variety of benefits including health insurance coverage, life and disability insurance, retirement savings plans, company paid holidays and unlimited paid time off (PTO), mental health and wellness resources, pet insurance, childcare resources, identity theft insurance, fertility assistance programs, and fitness reimbursement.
