It Support Administrator

Job Description

Job Description

Hoxton Circle has partnered with a specialty retail client that wants to add an on-site part-time IT systems analyst to support up to 35 users. The role is Monday through Thursday onsite part-time up to 30 hours per week in the Dayton, NJ area. Please see duties below.
Provides technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies.
Provides technical support for Printers, RF Scanner Devices, Time Clocks, Network devices and other peripheral equipment deployed in the DC.
Performs analysis, diagnosis, coordination, and planning of horizontal network cable management processes including installation, moves, adds, changes, and repairs.
Acts as a technical liaison with user groups and other IT partners for systems support and implementation.
Provides L1 ERP Dynamics BC support.
Coordinates schedules and technical work order instructions to contracted labor for installations, moves, adds, and changes within the desktop computing environment.
Technical documentation of hardware/software additions or changes
Update inventory, addition, or changes to the inventory database.
Updates and closes trouble tickets and service requests.
Qualifications:
4-5 years experience with end-user support in a desktop/laptop environment
Service management ticketing tool experience required.
Experience in ServiceNow highly preferred.
Microsoft/Apple/Comp

TIA highly desired.
Hoxton Circle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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