We offer a hybrid work environment. Most US-based positions can alsobeperformed remotely (any exceptions will be noted in the Minimum Qualifications below.)
Our Mission: To actively connect people to their next great opportunity.
Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.
Summary: Want to work for a fast-growing, profitable, and financially stable tech company, who means it when they say "work-life balance is important"?
If so, come to ZipRecruiter!
At ZipRecruiter, we're committed to helping our customers achieve success in their recruitment efforts. We've purposefully transitioned to a Customer Success vs Customer Support focus. Any veteran support rep will attest to the added value reactive support can have on the success of the customer experience. We've taken that a step further by creating this specialized role wherein we focus on the retention of our customers by addressing any and all concerns and working alongside the customer to solve them. The Reactivation Usage Specialist will be responsible for contacting accounts that have canceled their daily job advertisements. Their primary role will be to engage and prospect decision makers to re-open former paying Usage accounts.
Key Focuses: Hit or exceed your monthly reactivation quotaMaking 60+ phone calls (12+ conversations) per day to assigned leadsRun call and email campaigns to reactivate accountsMinimum Requirements: B2B, B2C sales experience preferredTrack record of meeting, exceeding goals, quotasHigh need for achievement and competition, loves to compete and winEnthusiastic, optimistic and certain of victory, unfazed by rejectionCoachable, listens to and implements advice from managerStrong organization and time management skillsEasily builds rapport and establishes relationships with prospectsListens patiently, will probe and clarify to get a real sense of customer's needsResourceful, goes over, under, around and through obstacles to achieve successBachelor Degree preferred but not requiredAs part of our team you'll enjoy: Competitive salaryExceptional benefits packageFlexible Vacation & Paid Time OffEmployer-matched 401(k) plan A fun environment where work-life balance is valuedThe US base pay for this full-time position is $14.43/hr.
Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.
ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.
Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice
